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English for Sales: Intermediate course

60 lessons built around real sales situations — from discovery calls with new clients to your final pitch. Every lesson brings new words, recordings to listen to and grammar in context, and words from earlier lessons keep coming back so you don't forget them.

Descoperă cursul „Engleză pentru vânzări” la nivelul Intermediate (B1–2) pe englishschool.pro, creat special pentru agenți de vânzări și sales manageri din Moldova. Învață engleza comercială prin 60 de lecții interactive concepute pentru a-ți dezvolta abilitățile de negociere și comunicare cu clienții.

Добро пожаловать на онлайн-курс «Английский для продаж» уровня Intermediate (B1–2) на englishschool.pro для специалистов по продажам и менеджеров из Молдовы. Изучайте бизнес-английский с помощью 60 интерактивных уроков, созданных для уверенного общения с клиентами и успешного закрытия сделок.

60 lessons10 units1,271 words to learnCEFR B1 → B2
Unit 1

Building client relationships

Lesson1

Discovery questions

New grammarQuestion forms: subject and object questions; indirect questions (Could you tell me…? Do you know…?) Regula →Правило →

21 new words: discovery meeting, open-ended question, probing question, to uncover needs, underlying need, buying criteria…

discovery meetingopen-ended questionprobing questionto uncover needsunderlying needbuying criteriabuying processdecision-making unitstakeholderend usereconomic buyerto qualify outto map the accountto build rapport quicklyactive listeningto paraphraseto clarify needsto dig intocurrent situationdesired outcomebusiness impact

Lesson2

Account management right now

New grammarPresent simple and continuous; state verbs (know, belong, seem, need) Regula →Правило →

22 new words: account manager role, key account plan, account review, to own an account, to cover an account, portfolio of clients…

account manager rolekey account planaccount reviewto own an accountto cover an accountportfolio of clientsto grow an accountupsell opportunitycross-sell opportunityclient healthrenewal dateservice teamto hand over an accountinterim coverto be stretchedworkload peakto juggle accountsto belong to a territoryto seem happyto depend onregular contactrelationship owner

Lesson3

Pipeline progress

New grammarPresent perfect simple and continuous Regula →Правило →

22 new words: deal velocity, to progress a deal, to stall, stalled opportunity, to gain traction, to make headway…

deal velocityto progress a dealto stallstalled opportunityto gain tractionto make headwayto drag onto slipslipped dealto push to next quarternext actionbuying signalverbal yespaperwork stagelegal reviewprocurement stageto keep track ofdeal momentumto lose momentumnext-step agreementverbal commitmentpipeline hygiene

Lesson4

Getting used to remote selling

New grammarPast habits: used to, would; be used to / get used to Regula →Правило →

22 new words: video call etiquette, virtual demo, screen sharing, face-to-face meeting, handshake deal, business lunch…

video call etiquettevirtual demoscreen sharingface-to-face meetinghandshake dealbusiness lunchroad warriorsales tripexpense reportold habitto switch to videoto read body languagecamera onvirtual coffeedigital toolslearning curvevideo prospectingvirtual handshakehome office setupto build trust remotelyin-person visitroad trip

Lesson5

What makes a great salesperson

New grammarAdjectives: -ed and -ing; gradable and extreme adjectives (very good / absolutely brilliant) Regula →Правило →

23 new words: charismatic, persistent, resilient, empathetic, curious, pushy…

charismaticpersistentresilientempatheticcuriouspushyannoyingirritatingexhaustinginspiringmotivatingabsolutely brilliantutterly uselessreally impressedthrilledfuriousdelightedastonishednatural sellertrusted adviserorder takerhunterfarmer

Lesson6

Revise and check: the account plan

Grammar reviewQuestions, present tenses, present perfect, used to, adjectives

22 new words: account plan, account map, org chart, whitespace, growth target, strategic account…

account planaccount maporg chartwhitespacegrowth targetstrategic accountrelationship mapexecutive sponsorbusiness reviewquarterly business reviewvalue deliveredrenewal riskexpansion planto present a planto align with the clientjoint planmutual goalsaction planowner and dateaccount strategyrelationship healthexpansion revenue

Unit 2

When deals go wrong

Lesson7

The deal that fell apart

New grammarNarrative tenses: past simple, past continuous, past perfect Regula →Правило →

25 new words: to fall apart, to fall through, last-minute change, cold feet, to pull out, budget freeze…

to fall apartto fall throughlast-minute changecold feetto pull outbudget freezenew decision makerreorganizationsignature stageto be blindsidedto scrambleto save a dealrescue callto reopen talksto salvagedead dealto walk awayto revivelost causesecond attemptcollapsed dealsigning ceremonyto backtrackbroken promisepost-mortem call

Lesson8

What had been going on?

New grammarPast perfect continuous Regula →Правило →

23 new words: lost account, account review meeting, warning signals, to go unnoticed, to drift, declining orders…

lost accountaccount review meetingwarning signalsto go unnoticedto driftdeclining ordersunanswered emailsunhappy usersupport ticketsservice failureto escalate too latecompetitor contactto be poachedinternal championto leave the companyrelationship gapto come to lightpost-loss reviewchurn signalusage dropsilent clientneglected accountto overlook

Lesson9

Reading the signals

New grammarModals of deduction (present): must, might, could, can't Regula →Правило →

21 new words: delay in replying, out-of-office reply, to sound interested, to sound hesitant, to read the room, gut feeling…

delay in replyingout-of-office replyto sound interestedto sound hesitantto read the roomgut feelingclueto deduceto rule outreal interesttyre-kickerengaged buyerlukewarm responsemixed signalspolite brush-offnon-committal answerto stall for timegenuine interestserious buyerwindow shopperto test the waters

Lesson10

Why did they say no?

New grammarModals of deduction (past): must have, might have, can't have, couldn't have Regula →Правило →

21 new words: lost to competitor, lost to no decision, win-loss interview, decision factor, price sensitivity, feature gap…

lost to competitorlost to no decisionwin-loss interviewdecision factorprice sensitivityfeature gaptrust issuetiming issueweak proposalpoor follow-upfeedback callhonest answerlesson learnedto take on boardto improve next timeno-decision losscompetitive losspricing lossloss reasonfeedback sessionto analyse a loss

Unit 3

Forecasting and targets

Unit 4

Products, customers and partners

Lessons 21–60 are in the full level. Get all 60 lessons of this level for 210 lei, paid once: yours to keep.

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Lesson21

From order to delivery

New grammarThe passive: all tenses; the passive with modals Regula →Правило →

21 new words: custom order, lead time, delivery promise, production slot, backorder, order tracking…

custom orderlead timedelivery promiseproduction slotbackorderorder trackinginstallation teamhandover meetingacceptancesign-offafter-salesdelivery windowcustomer onboardingbuild timeproduction queueinstallation datego-livedelivery slipquality checkcustomer acceptancehandover call

Lesson22

Selling through partners

New grammarCausative: have / get something done; get someone to do something Regula →Правило →

21 new words: channel sales, distributor, partner program, referral partner, joint call, partner margin…

channel salesdistributorpartner programreferral partnerjoint callpartner margindeal registrationchannel conflictco-sellingpartner enablementto train partnerspartner portalexclusive territorypartner agreementto recruit partnersto manage partnersvalue-added resellermarketplaceaffiliatereferral feepartner tier

Lesson23

What customers told us

New grammarReporting verbs: suggest, recommend, warn, admit, refuse, promise, urge Regula →Правило →

21 new words: customer feedback, to warn, to admit, to urge, to complain about, survey response…

customer feedbackto warnto admitto urgeto complain aboutsurvey responsenet promoter scorereference callfocus groupfeedback loopto act on feedbackpositive feedbacknegative feedbackto praiseto criticizeuser interviewvoice of the customercustomer advisory boardreview sitestar ratingto quote a customer

Lesson24

Revise and check: feedback to marketing

Grammar reviewComparatives, relative clauses, passives, causative, reporting verbs

22 new words: sales and marketing alignment, lead quality, marketing qualified lead, sales qualified lead, campaign feedback, messaging…

sales and marketing alignmentlead qualitymarketing qualified leadsales qualified leadcampaign feedbackmessagingvalue propositioncollateralcase study requestcompetitive intelligencefield feedbackservice level agreementlead handoffresponse timeto reject a leadto recycle a leadjoint reviewshared goalrevenue teamblame gamehandoff meetinglead scoring model

Unit 5

Rules, choices and regrets

Lesson25

Sales compliance and discount authority

New grammarObligation and permission: must, have to, need to, don't have to, needn't, be allowed to, be supposed to Regula →Правило →

21 new words: discount authority, approval level, deal desk, pricing policy, mandatory, optional…

discount authorityapproval leveldeal deskpricing policymandatoryoptionalgift policyconflict of interestanti-bribery ruleshospitalityclient entertainmentto declare a giftexpense limitside letterunapproved discountauditdisciplinary actionapproval workflowdeal desk reviewspending limithospitality rules

Lesson26

Phone etiquette

New grammarVerb patterns: -ing or to-infinitive (remember, stop, try, forget, regret, mean) Regula →Правило →

21 new words: phone etiquette, to interrupt politely, to hold, on hold music, to transfer a caller, to take a message…

phone etiquetteto interrupt politelyto holdon hold musicto transfer a callerto take a messagecaller IDspeakerphoneto call at a bad timeto keep it shortto end a call politelycourtesy callphone mannerprofessional voicevoicemail etiquettecall openingcall closinghold timepolite interruptioncallback courtesyphone voice

Lesson27

If only we had a better price

New grammarSecond conditional; wish + past simple; if only Regula →Правило →

21 new words: price objection, price pressure, to lose on price, value selling, to afford, to justify a price…

price objectionprice pressureto lose on pricevalue sellingto affordto justify a pricereturn on investmentcost of inactionprice matchto make docreative dealpayment planextended termsbundleto stretch the budgetto win anywayvalue storybudget constraintcheaper rivalprice gapvalue argument

Lesson28

Lessons from a lost tender

New grammarThird conditional Regula →Правило →

21 new words: tender, request for proposal, bid, to submit a bid, bid deadline, evaluation criteria…

tenderrequest for proposalbidto submit a bidbid deadlineevaluation criteriascoringclarification questionbid teamcompliance matrixto misjudgeto overestimateto underestimatedebrieflessons learnedto win next timetender documenttender portalbid managerbid writerpricing schedule

Lesson29

Sales regrets

New grammarShould have / shouldn't have; wish + past perfect Regula →Правило →

20 new words: regret, missed opportunity, to turn down, wrong call, to learn the hard way, career choice…

regretmissed opportunityto turn downwrong callto learn the hard waycareer choiceto play it safein retrospectto apologize to a clientto win back trustfresh startold clientlesson for lifeold mistakehindsightto make amendsto own a mistakecareer lessonsecond thoughtsto hesitate

Lesson30

Revise and check: the quarterly retrospective

Grammar reviewObligation, verb patterns, conditionals, wishes and regrets

21 new words: retrospective, what went well, what didn't go well, to keep doing, to start doing, to stop doing…

retrospectivewhat went wellwhat didn't go wellto keep doingto start doingto stop doinghonest feedbackteam healthmoralecelebrationsticky notesto vote ontop priorityaction ownerto follow up on actionsteam ritualswin of the quarterloss of the quarterimprovementteam retrolessons of the quarter

Unit 6

Negotiating and closing

Lesson31

The demanding buyer

New grammarSo / such… that; too / enough (+ adjective, noun, to-infinitive) Regula →Правило →

21 new words: demanding buyer, professional buyer, procurement team, to squeeze, price squeeze, aggressive negotiator…

demanding buyerprofessional buyerprocurement teamto squeezeprice squeezeaggressive negotiatorunreasonable requestlast-minute demandshort noticetight deadlineto bend over backwardsto push backto hold your groundto say no to a buyerto protect marginhigh-maintenance clientto set limitswalk-awaytough buyerhard bargainpressure tactic

Lesson32

Writing proposals that win

New grammarArticles: a / an, the, no article Regula →Правило →

21 new words: sales proposal, executive summary, scope, deliverables, pricing table, to submit…

sales proposalexecutive summaryscopedeliverablespricing tableto submitto tailor a proposalwin themeproof pointreference customerconcisewinning proposalproposal templatevalue proposition sectionimplementation planpricing optionsappendixproposal deadlineto win a bidbid documentproposal review

Lesson33

Pricing plans and contract terms

New grammarQuantifiers: each, every, both, either, neither, all, none, whole Regula →Правило →

22 new words: pricing plan, monthly fee, annual contract, setup fee, cancellation fee, tier…

pricing planmonthly feeannual contractsetup feecancellation feetierbasic planpremium planper-user priceminimum termauto-renewalprice lockfine printterms and conditionsfree trial perioddiscount codebilling cyclehidden chargeusage-based priceseat pricecontract lengthnotice period

Lesson34

Negotiating terms

SkillsUseful phrases for negotiating: proposing, conditions, conceding (What if we…? We could…, on condition that…)

20 new words: opening offer, counter-offer, to concede, bargaining power, that's our final offer, deal-breaker…

opening offercounter-offerto concedebargaining powerthat's our final offerdeal-breakerto reach agreementwin-win outcometo split the differencepayment schedulevolume commitmentto trade concessionsto anchor highto close the gapnegotiation planopening positionbargaining chipfinal positionto give groundto stand firm

Lesson35

Closing the deal

New grammarReason and result: due to, owing to, because of, consequently, hence Regula →Правило →

20 new words: closing technique, trial close, assumptive close, to ask for the business, to close the sale, contract signed…

closing techniquetrial closeassumptive closeto ask for the businessto close the salecontract signedto delay signinglegal sign-offpurchase order numberonboarding datekickoff callthank-you callreferral requestto ask for the orderclosing signalbuyer's remorseto celebrate a winsigned contractwelcome callpurchase approval

Lesson36

Revise and check: the closing call

Grammar reviewSo / such, articles, quantifiers, reason and result, negotiating phrases

22 new words: closing call, account update, to raise an issue, to resolve an issue, renewal, to upsell…

closing callaccount updateto raise an issueto resolve an issuerenewalto upsellsatisfactionto set a follow-upcall minutesgoodwill gestureto reassurelong-term partnershipto exceed expectationsrelationship buildingfinal termsto confirm in writingexecutive closing callclosing checklistagreed termsdeal confirmationclosing datefinal approval

Unit 7

Data, CRM and tools

Lesson37

Sales data and information

New grammarCountable and uncountable nouns: data, information, advice, feedback, equipment; a piece of, a bit of Regula →Правило →

21 new words: sales data, information, research, knowledge, equipment, a piece of advice…

sales datainformationresearchknowledgeequipmenta piece of advicea bit of informationan item of newsdata overloadto filterto prioritizeinsighttrend dataactivity datadata qualityclean recordspipeline datawin-loss dataCRM reportsales analyticsdata-driven decision

Lesson38

What the market says

New grammarThe impersonal passive: it is said that…, it is believed that…, X is thought to… Regula →Правило →

20 new words: market rumor, industry news, analyst report, takeover rumor, price increase rumor, new competitor…

market rumorindustry newsanalyst reporttakeover rumorprice increase rumornew competitorto gain groundto lose groundmarket sentimentword on the streetinsiderto speculateannouncementpress coveragecompetitor newsmarket gossipindustry eventtrade pressacquisition newsprice war rumour

Lesson39

Sales tools and automation

New grammarPurpose: to, in order to, so as to, so that, for + -ing Regula →Правило →

20 new words: sales tool, sales engagement platform, dialer, email sequence, scheduling link, e-signature…

sales toolsales engagement platformdialeremail sequencescheduling linke-signaturecall recording softwareconversation intelligenceto automateto save timeto free up timeintegrationlead scoringto streamlineuser-friendlysales stackauto-dialercall analyticsmeeting schedulersales automation

Lesson40

Fair commission?

New grammarMixed conditionals Regula →Правило →

22 new words: commission rate, accelerator, cap on commission, clawback, split commission, territory dispute…

commission rateacceleratorcap on commissionclawbacksplit commissionterritory disputefair paypay gapbiasto be overlookedto challenge a decisionsales operationscompensation reviewto correctbenchmarkequal treatmentgrievancetrust in the plancommission disputequota reliefplan documentpay equity

Lesson41

Automating follow-ups

New grammarPhrasal verbs with objects: separable and inseparable (set it up, figure it out, come across it) Regula →Правило →

21 new words: to figure out, to come across, to run into, to switch over, to phase out, to back up…

to figure outto come acrossto run intoto switch overto phase outto back upto look intoto carry outto follow up onto send outroutine taskmanual follow-upsequence stepto pause a sequenceto free upfollow-up sequenceautomated emailmanual taskreply detectionopt-out linksequence template

Lesson42

Revise and check: the business case for a new CRM

Grammar reviewCountable / uncountable, impersonal passive, purpose, mixed conditionals, phrasal verbs

21 new words: business case, cost-benefit, investment, payback, savings, adoption rate…

business casecost-benefitinvestmentpaybacksavingsadoption rateimplementationtraining costmigrationdata cleanupto justify a purchasedecision-makerpilot teamrolloutsuccess measureto quantifyrecommendationCRM vendorlicense costuser trainingdata migration plan

Unit 8

Career growth in sales

Lesson43

The sales performance review

New grammarAdverbs: position and meaning (still, even, only, already, hardly, quite, rather) Regula →Правило →

21 new words: performance review, self-assessment, quota attainment rate, activity metrics, development areas, rating…

performance reviewself-assessmentquota attainment rateactivity metricsdevelopment areasratingcalibrationdevelopment planto set objectivescoaching planstretch goalto exceed quotatop quartileperformance ratingpeer feedbackmanager feedbackcall qualitypipeline qualityobjective settingannual review meetinggoal achievement

Lesson44

Asking for a better commission

Grammar reviewIndirect questions and polite requests (review): Would it be possible…? Could you tell me…?

21 new words: better commission, higher rate, base salary, on-target earnings, to make a case, market rate…

better commissionhigher ratebase salaryon-target earningsto make a casemarket rateto negotiate paybonus structureachievements listtimingbudget cyclewritten confirmationpay conversationraise requestsalary bandcommission increasepay reviewmarket datatotal compensationpay timingovertime pay

Lesson45

Mentoring a new rep

New grammarAdvice: should, ought to, had better, If I were you…, It's time… Regula →Правило →

20 new words: new rep, ramp-up period, to show the ropes, shadowing calls, call review, to build confidence…

new repramp-up periodto show the ropesshadowing callscall reviewto build confidencefirst monthfirst dealquick winto settle incheck-inguidanceonboarding planfirst ninety dayscall shadowingnew hire trainingto learn the ropespractice callrookie mistakesupport network

Lesson46

Moving into sales from another career

New grammarAbility: can, could, be able to, manage to (all tenses) Regula →Правило →

21 new words: career change, to move into sales, transferable skills, to succeed in, entry-level role, sales development rep…

career changeto move into salestransferable skillsto succeed inentry-level rolesales development repto retrainevening courseto make the switchto take a pay cutcommission-onlybase paynew industrycareer coachto land a jobsecond careerformer teacherswitching careerssales bootcampfirst sales jobstarter salary

Lesson47

Your personal brand on social media

New grammarThe future: be about to, be due to, be set to, be on the point of Regula →Правило →

20 new words: professional network, online presence, to post, to comment, thought leader, content…

professional networkonline presenceto postto commentthought leadercontentfollowersengagementto share insightsvisibilityconsistencyto be known forinbound leadsLinkedIn postpersonal websiteto publish an articleindustry expertonline reputationto build a followingspeaking invitation

Lesson48

Revise and check: the career conversation

Grammar reviewAdverbs, polite requests, advice, ability, future forms

20 new words: career conversation, career goals, aspirations, development opportunity, stretch assignment, internal move…

career conversationcareer goalsaspirationsdevelopment opportunitystretch assignmentinternal moveteam lead rolekey account rolesuccessionpotentialreadinessskills gaptraining budgethonest talknext rolelong-term planpromotion criterianext career stepgrowth conversationcareer plan

Unit 9

Communication skills for sales

Lesson49

Presenting to senior management

SkillsUseful phrases: signposting a presentation (Let me start with…, Moving on…, To come back to…)

21 new words: senior management, leadership team, let me start with, moving on to, to come back to, key figures…

senior managementleadership teamlet me start withmoving on toto come back tokey figuresto highlightto draw attention toslide deckto keep it briefto anticipate questionsbriefing packto set the scenebottom linetime slotthe askboard presentationresults slideexecutive audiencekey takeawaydata story

Lesson50

Handling objections in a presentation

New grammarQuestion tags and echo questions Regula →Правило →

21 new words: Q&A session, tricky question, hostile question, to buy time, that's a good question, to rephrase…

Q&A sessiontricky questionhostile questionto buy timethat's a good questionto rephraseto clarifyto deflectto get back to someonefollow-up questionto answer honestlyto check understandingto handle objections liveconfident answerto field questionscurveballon the spothonest replyto defend a pricesceptical clientchallenge question

Lesson51

Emails that get replies

New grammarFormal and informal register Regula →Правило →

20 new words: formal register, informal register, neutral tone, to address someone, to get to the point, clear request…

formal registerinformal registerneutral toneto address someoneto get to the pointclear requestpolite follow-upto chase politelybluntfriendly toneprofessional toneto sign offout-of-officepersonalized emailmass emailemail etiquettetone of an emailshort emaillong emailreply-all

Lesson52

Disagreeing with your manager

SkillsUseful phrases: polite disagreement and finding common ground

21 new words: to disagree politely, I see your point, but, I'm not sure I agree, with respect, common ground, to compromise…

to disagree politelyI see your point, butI'm not sure I agreewith respectcommon groundto compromiseto build on an ideaalternative viewconstructiveto keep it professionalheated discussionto calm things downto agree to disagreeto raise a concernto push back politelyevidence-basedpolite disagreementdifference of opinionto voice concernsto listen activelymutual respect

Lesson53

The elevator pitch

New grammarEmphasis: cleft sentences (What we need is…, It was… that…), do / does for emphasis Regula →Правило →

21 new words: what makes us different, memorable, to grab attention, networking event, one-liner, potential client…

what makes us differentmemorableto grab attentionnetworking eventone-linerpotential clientconfident deliveryshort and sweetto practise a pitchpitch practicetaglineto sell an ideashort versionattention spanto make an impressionunique anglestory hookpitch deckto wowto leave an impressionto stand out from the crowd

Lesson54

Revise and check: pitching to a key account

Grammar reviewSignposting, question tags, register, emphasis, disagreement phrases

21 new words: key account pitch, presentation plan, audience analysis, structure, opening, signposting…

key account pitchpresentation planaudience analysisstructureopeningsignpostingvisual aidrehearsalto engageclosingimpactclient leadershippitch teampitch rehearsaldecision panelpresentation slotwinning pitchpitch feedbackto secure a dealto impress the clientfollow-up meeting

Unit 10

The bigger picture

Lesson55

Sales trends in numbers

New grammarDescribing trends: rise, fall, increase, decrease + sharply, steadily, slightly; level off, peak Regula →Правило →

21 new words: to rise sharply, to fall steadily, to level off, to peak, slight increase, dramatic drop…

to rise sharplyto fall steadilyto level offto peakslight increasedramatic dropyear-on-year growthseasonal peakrecord monthaverage deal valueconversion trendchurn trendmarket growthdownturnrecoveryto outperformtrend linesales chartmonthly figuressales graphto rise steadily

Lesson56

Selling internationally

New grammarParticiple clauses: the people maintaining it, code written in 2010 Regula →Правило →

21 new words: international sales, export sales, cross-border deal, time zone, cultural difference, local partner…

international salesexport salescross-border dealtime zonecultural differencelocal partnercurrencyimport dutyshipping costcustoms paperworkglobal clientregional officeto localize an offerlanguage barrierinterpretertrade missionforeign marketinternational buyerglobal accountexport managerforeign client

Lesson57

Work-life balance in sales

Grammar reviewConditionals review: zero, first, second, third and mixed

21 new words: work-life balance, always on, evening calls, weekend emails, burnout, wellbeing…

work-life balancealways onevening callsweekend emailsburnoutwellbeingpressure to performquota stressflexible hourstime offannual leaveto set boundariesmental healthproductivitypresenteeismto rechargesustainable pacefamily timeright to disconnectafter-hours callsholiday cover

Lesson58

A sales team turnaround

Grammar reviewNarrative and perfect forms review

21 new words: turnaround, failing team, to turn around, new sales leader, to rebuild, to refocus…

turnaroundfailing teamto turn aroundnew sales leaderto rebuildto refocuscore clientsnew processcoaching culturequick winsto regain trustagainst the oddscrisisrecord quarterlow moralenew beginningteam rebuildfresh strategywinning streaklosing streakteam culture

Lesson59

The future of selling

Grammar reviewFuture forms review: will, going to, future continuous, future perfect, be likely to

20 new words: future of sales, AI sales assistant, virtual selling, self-service buying, digital-first buyer, subscription economy…

future of salesAI sales assistantvirtual sellingself-service buyingdigital-first buyersubscription economyby 2040in the long runhuman connectiontrusted adviser roleautomation of tasksnew skillsuncertaintyself-serve purchasedigital sales roomvideo sellingAI-written emailprediction for 2040sales of the futuretech-savvy buyer

Lesson60

Revise and check: the final pitch

Grammar reviewReview: all the course grammar

22 new words: final project, capstone pitch, sales plan presentation, team project, to present findings, to reflect on…

final projectcapstone pitchsales plan presentationteam projectto present findingsto reflect onlearning journeyreal-world taskproud momentto keep practisinggraduationfarewellfinal presentationcourse certificatesales goalsfuture plansto say goodbyelearning goalscourse reviewgraduation speechnew chapterto look forward

Despre cursul English for Sales, nivelul Intermediate

Dacă ești agent de vânzări sau sales manager și vrei să-ți îmbunătățești comunicarea în limba engleză, acest curs de engleză online este pentru tine. Ai nevoie de nivelul Intermediate (CEFR B1 spre B2) pentru a profita la maximum de acest program structurat în 60 de lecții împărțite în 10 unități tematice. Cursul te ajută să stăpânești situații reale din lumea vânzărilor, de la construirea relațiilor cu clienții și adresarea întrebărilor de descoperire, până la gestionarea momentelor în care afacerile merg prost, cum ar fi obiecțiile sau refuzurile.

Pe parcursul celor 10 unități, vei trece prin subiecte esențiale precum prognoze și obiective, planificarea vânzărilor, produse, clienți și parteneri, dar și reguli, opțiuni și regrete în vânzări. Vei învăța despre planuri de prețuri și termeni contractuali, date și instrumente CRM, automatizarea mesajelor de follow-up, mentoratul pentru un nou membru al echipei și prezentări în fața conducerii de vârf, incluzând celebrul elevator pitch și menținerea echilibrului între viața profesională și cea personală în domeniul vânzărilor.

Gramatica este integrată organic în fiecare lecție pentru a te ajuta să vorbești corect și natural. Vei studia forme de întrebare directe și indirecte, prezentul simplu și continuu cu verbe stative, prezentul perfect simplu și continuu, obiceiuri trecute cu used to și would, adjective terminate în -ed și -ing, timpuri narative, moduri de deducție pentru prezent și trecut, propoziții temporale și forme de viitor. De asemenea, programul acoperă primul și al doilea condițional, verbe modale de obligație și permisiune, verbe modale în pasiv, structuri cauzative, verbe de raportare, gerunziu și infinitiv, precum și elemente avansate cum ar fi al treilea condițional, structuri cu so/such, articole, cuantificatori și prepoziții pentru exprimarea cauzei și rezultatului.

În plus, vei învăța substantive numărabile și nenumărabile specifice domeniului de date și informații, pasivul impersonal, exprimarea scopului, condiționale mixte, phrasal verbs separabile și inseparabile, adverbe de mod și poziție, sfaturi, exprimarea abilității, viitorul apropiat, întrebări tag și inversiuni pentru accent, registrul formal și informal, descrierea tendințelor economice cu verbe de creștere și scădere, precum și propoziții participiale.

Fiecare lecție introduce între 20 și 30 de cuvinte noi, totalizând 1271 de termeni pe parcursul întregului nivel, iar cuvintele învățate anterior revin constant pentru a fi fixate în memorie. Lecțiile funcționează direct pe telefonul tău și includ exerciții interactive pe fiecare pagină, înregistrări audio pentru ascultare, texte de citit, un dicționar integrat cu traduceri în limba română și rusă, precum și o listă personală de cuvinte.

După parcurgerea acestui curs, vei putea purta discuții de afaceri încrezătoare, vei negocia contracte, vei face prezentări convingătoare și vei gestiona datele clienților și instrumentele CRM în limba engleză fără ezitare. Începi gratuit și fără cont pentru primele 10 lecții, iar următoarele 10 lecții (11-20) sunt de asemenea gratuite dacă îți creezi un cont cu nume și adresă de email.

Nivelul complet, care conține toate cele 60 de lecții pentru studiu individual fără profesor, costă doar 210 lei, plătiți o singură dată, oferind acces pe viață și o garanție de rambursare integrală în termen de 14 zile. Dacă preferi o îndrumare personalizată, poți alege lecții individuale cu un profesor online, care durează 50 de minute și costă 250 de lei, prima lecție de probă fiind complet gratuită.

Întrebări și răspunsuri

Cât costă cursul complet de „Engleză pentru vânzări” și ce include?

Nivelul complet costă 210 lei plătiți o singură dată și îți oferă acces pe viață la toate cele 60 de lecții interactive pentru studiu individual. Primele 20 de lecții pot fi accesate gratuit (primele 10 fără cont, iar următoarele 10 cu un cont gratuit pe bază de nume și email), beneficiind și de o garanție de rambursare de 14 zile.

Pot studia aceste lecții de pe telefonul mobil?

Da, toate lecțiile sunt optimizate pentru a funcționa bine pe telefon. Platforma include exerciții interactive, înregistrări audio, texte de citit și un dicționar încorporat cu traduceri în română și rusă pentru fiecare cuvânt nou.

Cum funcționează lecțiile cu un profesor online?

Lecțiile cu profesorul se desfășoară unu-la-unu online, durează 50 de minute și costă 250 de lei per ședință. Prima lecție de probă este complet gratuită, oferindu-ți ocazia să testezi interacțiunea directă cu un profesor.

О курсе English for Sales, уровень Intermediate

Если вы работаете в сфере продаж и ищете эффективные уроки английского онлайн, этот курс создан специально для вас. Программа рассчитана на уровень Intermediate (от B1 до B2) и включает 60 детально проработанных уроков, разделенных на 10 тематических модулей. Курс охватывает реальные ситуации из практики продавцов: от построения отношений с клиентами и правильных вопросов для выявления потребностей до работы в ситуациях, когда сделки срываются.

В ходе обучения вы изучите такие темы, как прогнозирование и выполнение планов, сезон планирования продаж, продукты, клиенты и партнеры, правила и условия договоров, а также работа с данными и CRM-системами. Вы научитесь автоматизировать follow-up сообщения, наставлять новых сотрудников, проводить презентации перед топ-менеджментом, мастерски составлять elevator pitch и находить баланс между работой и личной жизнью в сфере продаж.

Грамматика подается последовательно и логично: от прямых и косвенных вопросов, простого и продолженного настоящего времени со статичными глаголами до перфектных времен, выражения прошлых привычек с used to и would, причастий на -ed и -ing, рассказов в прошедшем времени и модальных глаголов дедукции. Вы также освоите временные придаточные предложения, все формы будущего времени, условные предложения первого и второго типа, модальные глаголы обязательства и разрешения, пассивный залог, каузативные конструкции, косвенную речь и герундий с инфинитивом.

Продвинутый блок грамматики включает третий тип условных предложений, сослагательное наклонение с wish, конструкции so/such, артикли, квантификаторы, предлоги причины и следствия, исчисляемые и неисчисляемые существительные в контексте данных и информации, безличный пассив, целевые конструкции, смешанные условные предложения, фразовые глаголы, наречия, средства выражения совета и способности, а также эмфатические конструкции и описание экономических тенденций.

Каждый урок содержит от 20 до 30 новых слов (всего 1271 слово за весь уровень), причем ранее изученная лексика регулярно повторяется в последующих текстах. Уроки прекрасно работают на мобильном телефоне и включают интерактивные упражнения, аудиозаписи, тексты для чтения, встроенный словарь с переводами на русский и румынский языки, а также ваш персональный словарь.

После завершения этого курса вы сможете уверенно вести переговоры, презентовать продукты, обсуждать коммерческие условия и работать с CRM-инструментами на английском языке. Вы можете начать обучение бесплатно: первые 10 уроков доступны без регистрации, а уроки с 11 по 20 открываются бесплатно после создания аккаунта с указанием имени и email.

Полный уровень, включающий все 60 уроков для самостоятельного изучения без преподавателя, стоит всего 210 леев при единоразовой оплате с бессрочным доступом и гарантией возврата денег в течение 14 дней. Если вам нужна персональная поддержка, вы можете занять индивидуальные уроки с преподавателем онлайн длительностью 50 минут по цене 250 леев за урок, причем первый пробный урок предоставляется бесплатно.

Вопросы и ответы

Сколько стоит полный курс «Английский для продаж» и что входит в стоимость?

Стоимость полного уровня составляет 210 леев единоразово. Вы получаете пожизненный доступ ко всем 60 интерактивным урокам для самостоятельного изучения, а также гарантию возврата средств в течение 14 дней. Первые 20 уроков доступны бесплатно (первые 10 без аккаунта, а уроки 11–20 — после создания бесплатного профиля).

Удобно ли проходить уроки со смартфона?

Да, платформа полностью адаптирована для мобильных телефонов. На каждой странице вас ждут интерактивные упражнения, аудиоматериалы для прослушивания, тексты и встроенный словарь с переводами новых слов на русский и румынский языки.

Как проходят индивидуальные уроки с преподавателем?

Занятия с преподавателем проходят один на один в режиме онлайн, длятся 50 минут и стоят 250 леев за урок. Самый первый пробный урок проводится абсолютно бесплатно, чтобы вы могли оценить формат обучения.

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