Skip to the content

English for Logistics: Upper-Intermediate course

60 lessons built around the challenges of logistics management — from leading a dispatch team to negotiating the annual bid. Every lesson brings new words, recordings to listen to and grammar in context, and words from earlier lessons keep coming back so you don't forget them.

Descoperă cursul de engleză online „English for logistică” destinat dispecerilor seniori și managerilor din logistică din Moldova. Acest program de nivel Upper-Intermediate (B2 spre C1) te ajută să comunici fluent și profesionist în situații de afaceri complexe.

Изучайте курс английского языка «English for Logistics» для старших диспетчеров и менеджеров по логистике в Молдове. Этот онлайн-курс уровня Upper-Intermediate (B2–C1) поможет вам свободно общаться на профессиональные темы.

60 lessons10 units1,296 words to learnCEFR B2 → C1
Unit 1

Leading in dispatch

Lesson1

My path in logistics

Grammar reviewTense and aspect review: simple, continuous and perfect forms and what each one adds

22 new words: career in freight, entry-level, night desk veteran, book of business, operations background, brokerage side…

career in freightentry-levelnight desk veteranbook of businessoperations backgroundbrokerage sideasset sideto wear many hatsto run a deskto manage a bookto overseeportfolio of carriersto shift focusto take on more responsibilityleadership roleprofessional networkreputation in the industryindustry contactsfreight conferencecareer milestoneto build a networkseasoned professional

Lesson2

The load that was supposed to be easy

New grammarThe future in the past: was going to, was about to, would, was supposed to, was to Regula →Правило →

22 new words: routine run, straightforward load, to go sideways, chain reaction, to unravel, setback after setback…

routine runstraightforward loadto go sidewayschain reactionto unravelsetback after setbacklast-minute changeto scrambleto salvage the loadto save face with the customerplan Bto improviselesson in humilityto keep a cool headto pull it offclose shavereefer failurerescue truckcustomer escalationtight timelineto keep the customer in the loopto own the outcome

Lesson3

Leading a dispatch team

New grammarVerb + object + infinitive: let / make / help someone do; allow / expect / encourage / persuade / enable someone to do Regula →Правило →

20 new words: autonomy, micromanaging, empowerment, one-on-one meeting, career development, coaching session…

autonomymicromanagingempowermentone-on-one meetingcareer developmentcoaching sessionpsychological safetyto delegate a bookworkload balanceburnout riskleadership stylefeedback loopteam goalsto recognize good worksuccession planningto step backtrust-basedteam ritualsmorning huddledispatcher development

Lesson4

Difficult partners

New grammarHabits and annoying behaviour: will / would, be always + -ing, keep (on) + -ing Regula →Правило →

22 new words: difficult broker, difficult driver, to drive someone up the wall, to micromanage the driver, constant check-ins, to change the rate after booking…

difficult brokerdifficult driverto drive someone up the wallto micromanage the driverconstant check-insto change the rate after bookingto ignore emailsunreliablehigh-maintenancepassive-aggressiveto set expectationsto draw a lineto push back firmlyto stop working withrate change after bookinglate payermidnight callsunrealistic demandsto set boundariesservice agreementcode of conductescalation path

Lesson5

It's high time we raised our rates

New grammarUnreal past: it's (high) time, would rather, as if / as though, suppose / what if + past Regula →Правило →

24 new words: rate review, underpriced lane, losing lane, to raise rates, to walk away from freight, to lose volume…

rate reviewunderpriced lanelosing laneto raise ratesto walk away from freightto lose volumecheap freightcheap brokermargin squeezecost per mile studybreak-even rateto price a laneto stand by your pricevalue over volumerate floorpricing disciplineloss leaderto repriceshipper pushbackto justify an increasefuel costsinsurance renewalannual increasemargin target

Lesson6

Revise and check: the new operations manager

Grammar reviewReview: tenses and aspect, the future in the past, verb + object + infinitive, habits, the unreal past

20 new words: first 90 days, to inherit a team, to assess processes, quick wins, bottlenecks, to restructure…

first 90 daysto inherit a teamto assess processesquick winsbottlenecksto restructureto set prioritiesstakeholder interviewsstandard operating procedureto introduce changeresistance to changeto earn trustteam moralechange roadmapearly resultsto report to the ownerpredecessorprocess auditteam interviewsnew structure

Unit 2

Markets and money

Lesson7

Spot or contract?

New grammarContrast and concession: although, even though, whereas, while, despite / in spite of, nevertheless, much as Regula →Правило →

20 new words: spot exposure, contract commitment, rate volatility, to lock in, stability, upside…

spot exposurecontract commitmentrate volatilityto lock instabilityupsidedownsidebalanced mixmarket timingrate swingcontract volumespot premiumspot discountbudget certaintyfreight cycleto diversifyguaranteed volumevolume riskrate riskmarket exposure

Lesson8

Writing a formal claim

New grammarNominalisation: from verbs and adjectives to nouns in formal writing (decide → the decision to…, available → availability) Regula →Правило →

20 new words: formal claim, notice of claim, claimant, carrier liability, proof of loss, invoice of goods…

formal claimnotice of claimclaimantcarrier liabilityproof of lossinvoice of goodsstatement of factsfailure to deliverdelay in deliverynon-paymentrefusal to payresolutionsettlement offerstatute of limitationsCarmack Amendmentnine-month windowto substantiate a claimformal tonesupporting documentsfreight bill

Lesson9

Insurance and liability

New grammarAlternatives to if: otherwise, or else, supposing, assuming (that), but for, if it weren't / hadn't been for Regula →Правило →

20 new words: auto liability, general liability, coverage limit, deductible, exclusion, policy…

auto liabilitygeneral liabilitycoverage limitdeductibleexclusionpolicyinsurerunderwriterpremium increasenuclear verdictto be underinsuredrisk exposurecoverage gaprisk managementclaims historyloss ratioumbrella policycertificate holderadditional insuredpolicy renewal

Lesson10

The post-incident review

New grammarPast modals of necessity and criticism: needn't have vs didn't need to, could have, ought to have, was supposed to Regula →Правило →

20 new words: post-incident review, incident timeline, root cause analysis, contributing factors, to second-guess, missed warning…

post-incident reviewincident timelineroot cause analysiscontributing factorsto second-guessmissed warningearly warningto escalate earlierto follow procedureprocedural gapaccountabilityblame-free reviewcorrective actionsto close the looplessons-learned loglessons learnedreview findingsaction ownerdue dateincident severity

Unit 3

Crises and contingencies

Unit 4

Rules and responsibility

Lessons 21–60 are in the full level. Get all 60 lessons of this level for 210 lei, paid once: yours to keep.

Get the full level: 210 lei
Lesson21

Contract clauses

New grammarAdvanced relative clauses: preposition + which / whom, of which, whereby, sentence relative "which" Regula →Правило →

24 new words: master services agreement, clause, liability cap, indemnity clause, force majeure, non-solicitation…

master services agreementclauseliability capindemnity clauseforce majeurenon-solicitationback-solicitationpayment terms clausetermination for conveniencegoverning lawarbitrationto redlinelegal reviewfine printambiguityto interpretcontract termslegal languageto amendsignature pageeffective dateexhibitschedule of ratesto negotiate clauses

Lesson22

What the regulations require

New grammarThe subjunctive and formal requirements: insist / require / recommend / demand that someone (should) do; it is essential / vital that… Regula →Правило →

22 new words: FMCSA regulation, federal requirement, proposed rule, final rule, comment period, compliance date…

FMCSA regulationfederal requirementproposed rulefinal rulecomment periodcompliance dateenforcementEnglish proficiency requirementbroker transparency rulefinancial responsibilitybond requirementto adapt to new rulesindustry associationregulatory changefederal rulerulemakingpublic commentcompliance deadlineindustry responseto lobby for changenew mandateenforcement action

Lesson23

Lost opportunities

Grammar reviewConditionals and wishes review: mixed and inverted conditionals, wish / if only + past and past perfect

22 new words: missed opportunity, lost bid, regret, timing, to miss the boat, to hesitate…

missed opportunitylost bidregrettimingto miss the boatto hesitateto act decisivelyrisk appetitegrowth windowwhat-iflesson for next timeto be ready next timeto seize an opportunityopportunity costhesitationbold decisionwindow of opportunityto grab a chanceto let it slipfuture regretdecision paralysiscalculated risk

Lesson24

Revise and check: the compliance audit

Grammar reviewReview: negative inversion, verb + preposition + -ing, advanced relative clauses, the subjunctive, conditionals

20 new words: compliance audit, auditor, audit findings, document request, driver files, HOS records…

compliance auditauditoraudit findingsdocument requestdriver filesHOS recordsmaintenance recordsdrug and alcohol programsatisfactory ratingcorrective action planto remediateto pass with flying colorsaudit readinessmock auditaudit checklistfile reviewmissing documentsauditor visitaudit reportaudit result

Unit 5

Analysis and argument

Lesson25

Describing your service

New grammarNoun phrases: compound nouns and compound adjectives (a two-week, data-heavy rollout; a well-tested, low-latency model) Regula →Правило →

23 new words: asset-light brokerage, 24/7 dispatch, tech-driven, customer-focused, full-service, temperature-controlled…

asset-light brokerage24/7 dispatchtech-drivencustomer-focusedfull-servicetemperature-controlledcross-border-capablehazmat-certifiedfamily-ownedaward-winninghigh-volumelow-costwell-establishedfast-growingvalue propositioncapabilities statementelevator pitchdifferentiatorservice offeringbrand promisekey benefitstarget customerniche service

Lesson26

Spotting fraud

New grammarModals of deduction with continuous, perfect and passive infinitives: must be running, might have been trained on, can't have been tested Regula →Правило →

23 new words: fraud indicators, spoofed email, lookalike domain, recently changed contact info, unusually low rate, pressure to book fast…

fraud indicatorsspoofed emaillookalike domainrecently changed contact infounusually low ratepressure to book fastpayment to a different accountto verify independentlycallback procedureknown-good numbercarrier monitoring toolto freeze paymentto flagvigilancephishingfake carrier packetsuspicious behaviorwarning signsecurity protocolfraud teamto report fraudcase filestolen identity

Lesson27

Owner-operators or company drivers?

New grammarDiscourse markers for argument: admittedly, arguably, granted, that said, even so, on balance, by the same token Regula →Правило →

23 new words: owner-operator model, company driver model, lease-on program, independent contractor, employee classification, control and flexibility…

owner-operator modelcompany driver modellease-on programindependent contractoremployee classificationcontrol and flexibilitycost structurerevenue splitbusiness modeldriver independencefleet consistencyto weigh updebatefleet modelcontractoremployeebenefits costpros and conshybrid fleetbusiness casedecision factorsdriver preferencelong-term view

Lesson28

Being audited by a shipper

New grammarMore passive forms: the get-passive, need + -ing, passive gerunds and infinitives (being asked, to be told, having been chosen) Regula →Правило →

21 new words: shipper audit, carrier scorecard review, to be put on probation, to be dropped, corrective plan, service review…

shipper auditcarrier scorecard reviewto be put on probationto be droppedcorrective planservice reviewto be reinstatedpreferred carrier statusperformance improvement planto be rankedbenchmarkedto defend performanceaudit resultsservice failure reviewshipper feedbackrating systemcarrier rankingto defend your numbersto improve scoresprobation periodquarterly audit

Lesson29

Should we automate dispatch?

SkillsUseful phrases for a balanced argument and your own position: On the one hand…, It could be argued that…, I'd tend to…, Where I stand is…

24 new words: automated dispatch, AI load matching, digital broker, algorithm, human judgment, efficiency gains…

automated dispatchAI load matchingdigital brokeralgorithmhuman judgmentefficiency gainsjob losseserror ratesrelationship valueexceptions handlinghybrid modelpilot programto evaluatecost-benefit analysischange managementdispatcher rolemachine learningdigital platformproductivityexceptions teamtechnology investmentadoptionautomation riskpilot results

Lesson30

Revise and check: the strategy meeting

Grammar reviewReview: compound noun phrases, modals with continuous and passive infinitives, discourse markers, passive forms, argument phrases

20 new words: strategy meeting, three-year plan, growth strategy, lane strategy, customer mix, diversification…

strategy meetingthree-year plangrowth strategylane strategycustomer mixdiversificationniche marketto specializecore businessstrategic prioritiesresource allocationto commitvisionmarket positioncompetitive advantagecore strengthstarget marketsfive-year visionpriorities listresource plan

Unit 6

Numbers and pricing

Lesson31

Analyzing lanes

New grammarQuantifiers for precise meaning: a great deal of, the vast majority of, hardly any, a handful of, few / a few, little / a little, a fraction of Regula →Правило →

22 new words: lane analysis, head-haul, back-haul, imbalanced lane, outbound market, inbound market…

lane analysishead-haulback-haulimbalanced laneoutbound marketinbound marketfreight densitymarket imbalanceto rebalancedata-driven decisionlane datatraffic flowfreight flowlane balancedensity maphigh-margin lanelow-margin laneprofit per loadlane reviewroute planningnetwork designempty miles ratio

Lesson32

Why carriers fail

New grammarCause and effect: lead to, result in, stem from, give rise to, account for, be attributable to, bring about Regula →Правило →

22 new words: carrier bankruptcy, cash crunch, overexpansion, equipment debt, insurance shock, customer concentration…

carrier bankruptcycash crunchoverexpansionequipment debtinsurance shockcustomer concentrationlate paymentsthin marginspoor cost controlto see it comingto survive a downturngoing out of businessdebt loadcash flow crisislate receivablesoverleveragedinsurance spikefailing carrierbusiness failuresurvival planfinancial healthto cut costs

Lesson33

Rate benchmarks

New grammarApproximate numbers and degree: roughly, just under, well over, upwards of, in the region of, the best part of; fractions and percentages Regula →Правило →

21 new words: rate benchmark, national average, ballpark figure, per-mile rate, linehaul rate, rate index…

rate benchmarknational averageballpark figureper-mile ratelinehaul raterate indexmarket rangeoutlierpercentilecompetitive raterate datarate rangeprice pointcontract quotemarket benchmarkto compare ratesrate toolindex datagoing ratefair market raterate gap

Lesson34

Whatever the problem

New grammarConcession with -ever and no matter: however + adjective, no matter how / what / who, whatever, whoever, wherever Regula →Правило →

20 new words: customer service philosophy, service culture, to go the extra mile, ownership, responsiveness, to answer every call…

customer service philosophyservice cultureto go the extra mileownershipresponsivenessto answer every callcustomer for lifeto promise only what you can deliverword of mouthservice standardcustomer experienceresponsiveproactiveto exceed expectationscustomer loyaltyservice valuesto delight a customercomplaintrepeat customerabove and beyond

Lesson35

The annual market review

Grammar reviewDescribing trends and statistics (review): verbs and nouns (a sharp rise in…), prepositions by / of / at / from… to

22 new words: year in freight, year-on-year growth, tender rejection rate, diesel average, capacity exits, new authorities…

year in freightyear-on-year growthtender rejection ratediesel averagecapacity exitsnew authoritiesfreight volumescontract renewalsoutlookforecast for next yearyear-end reportmarket summaryrate trend chartvolume datacapacity trendoutlook reportkey eventsmarket driversfreight demandeconomic indicatorsannual numbersdemand outlook

Lesson36

Revise and check: pricing a new customer

Grammar reviewReview: quantifiers, cause and effect, approximate numbers, concession with -ever, describing trends

21 new words: pricing a new account, RFQ, request for quote, bid sheet, lane-by-lane pricing, volume estimate…

pricing a new accountRFQrequest for quotebid sheetlane-by-lane pricingvolume estimatepricing strategyto win on priceto win on serviceto submit pricingaward notificationto be shortlistedpricing reviewbid responsepricing modellane volumescompetitive bidquote deadlinepricing analystrate proposalshortlist decision

Unit 7

Tact and negotiation

Lesson37

Telling a shipper about a rate increase

New grammarTact and diplomacy: distancing with past forms and modals (I was wondering if…, I'd have thought…, Wouldn't it be better to…?, It might be an idea to…) Regula →Правило →

21 new words: rate increase notice, to break the news, cost justification, wage increases, to soften, to absorb part of the increase…

rate increase noticeto break the newscost justificationwage increasesto softento absorb part of the increasephased increaseto anticipate objectionstactfuldiplomaticto explain the reasonsgoodwill gestureprice increaserate letterdifficult conversationto prepare argumentscustomer reactionrate review meetingbudget seasonto negotiate termslong-term relationship

Lesson38

Defending your team

New grammarEmphasis: do / did for emphasis, the very…, at all, whatsoever, by no means, not in the slightest Regula →Правило →

20 new words: to defend your team, to stand up for, unfair accusation, false claim, to back your driver, firm but polite…

to defend your teamto stand up forunfair accusationfalse claimto back your driverfirm but politeloyalty to your teamto stand your groundvindicationto defend a driverfalse accusationdelivery recorddispute emailto protect your peopleto back up a claimfirm replyto clear a driverteam loyaltysolidarityto vouch for

Lesson39

The annual bid

SkillsUseful phrases for bargaining, conditional offers and closing a deal (We'd be prepared to… if…, That's as far as we can go, Shall we shake on it?)

21 new words: bid round, bid strategy, lane award, primary carrier, final round, best and final offer…

bid roundbid strategylane awardprimary carrierfinal roundbest and final offerto sharpen the pencilto trade concessionswalk-away pointto protect marginnegotiation stanceto closeaward letterbid processprocurement teamnegotiation roundprice concessionfinal offerwinning bidlosing bidservice commitment

Lesson40

Coaching an underperforming dispatcher

New grammarTentative suggestions: might want to, could always, it might be worth + -ing, you may wish to, there's something to be said for Regula →Правило →

21 new words: underperformance, performance gap, coaching conversation, to identify the cause, workload issue, skills gap…

underperformanceperformance gapcoaching conversationto identify the causeworkload issueskills gapconfidence issuepersonal problemssupport plancheck-in scheduleto set clear goalsto turn it aroundcoaching plangoal settingweekly check-inperformance datapersonal circumstancesworkload reviewto recognize progressmentoringpositive feedback

Lesson41

Reporting to the owner

New grammarAdvanced reporting: no backshift for things still true; the passive in reporting (It was agreed that…, They are reported to…); reporting nouns (an assurance that…, a claim that…) Regula →Правило →

20 new words: management summary, to brief the owner, financial impact, exposure, to recommend, decision required…

management summaryto brief the ownerfinancial impactexposureto recommenddecision requiredrisk assessmentexecutive summaryto be accountableboard reportincident summaryfinancial lossrisk leveldecision neededowner updatebriefing noteclaim statusinsurer responsekey factsimpact report

Lesson42

Revise and check: renegotiating a contract

Grammar reviewReview: diplomatic language, emphasis, negotiation phrases, tentative suggestions, advanced reporting

20 new words: contract renegotiation, mid-term review, changed conditions, fuel table update, accessorial review, to reopen terms…

contract renegotiationmid-term reviewchanged conditionsfuel table updateaccessorial reviewto reopen termswin-win outcomeamended contractsigned amendmentto preserve the relationshipleveragemutual benefitdeal memocontract reviewfuel surcharge updatedetention termsnew termsrenewal discussionamendmentnegotiation outcome

Unit 8

Hiring and culture

Lesson43

Being audited by a customer

New grammarPerfect and passive infinitives and gerunds: to have done, to be done, having done, being done Regula →Правило →

21 new words: site visit, customer visit, facility tour, operations floor, safety board, driver lounge…

site visitcustomer visitfacility touroperations floorsafety boarddriver loungefirst impressionto impress a visitorclean operationculture on displayto host a customerfollow-up meetingpartnership potentialdispatch floorcompany culturefirst impressionstourprofessional imagevisit preparationto hostquality standards

Lesson44

Interviewing a carrier sales rep

New grammarNegative and follow-up questions: Didn't you…? Wouldn't it…? What made you…? How come…? What would you have done if…? Regula →Правило →

20 new words: carrier sales rep, interview panel, behavioral question, carrier relationships, cold calling carriers, negotiation example…

carrier sales repinterview panelbehavioral questioncarrier relationshipscold calling carriersnegotiation examplemetrics you trackto probefollow-up questionculture fitoffer lettercommission planhiring processjob interviewinterview questionssales experiencenegotiation skillscommissioncandidaterole fit

Lesson45

Driver culture

New grammarGeneralising and qualifying: tend to, on the whole, by and large, to a large extent, as a rule, in most cases, there is a tendency for Regula →Правило →

23 new words: driver culture, trucker stereotypes, generalization, exception, road family, independence…

driver culturetrucker stereotypesgeneralizationexceptionroad familyindependencepride in the jobcode of the roadrespect for dispatcherstension with dispatchbridge-buildingempathyride-alongtrucker liferoad culturestereotypemutual respectcommunication gapride-along programdispatcher feedbackto walk in someone's shoesunderstandingshared goals

Lesson46

A culture of safety

New grammarDependent prepositions with nouns and adjectives: aware of, responsible for, approach to, impact on, reliance on, in favor of, keen on Regula →Правило →

20 new words: to report near misses, stop-work authority, safety incentives, to reward safe behavior, leading indicators, lagging indicators…

to report near missesstop-work authoritysafety incentivesto reward safe behaviorleading indicatorslagging indicatorszero-harm goalto empower driverssafety programnear-miss reportsafety leaderincident preventionright to refusesafety rulessafety trainingsafety metricsculture changeinjury-freesafety walksafety pledge

Lesson47

If only I had bought a truck

Grammar reviewHypothetical meaning (review): wish, if only, it's (high) time, would rather, as if / as though

20 new words: hindsight, road not taken, to start a company, to stay employed, timing the market, second career…

hindsightroad not takento start a companyto stay employedtiming the marketsecond careerto take the leaplate startit's never too latealternative pathdaydreamtruck ownershipindependent careercareer riskopportunitynew ventureside businesspart-time startfinancial securityto take a chance

Lesson48

Revise and check: hiring a fleet manager

Grammar reviewReview: perfect and passive infinitives and gerunds, negative questions, generalising, dependent prepositions, hypothetical meaning

20 new words: fleet manager role, job description, candidate shortlist, panel interview, leadership experience, maintenance knowledge…

fleet manager rolejob descriptioncandidate shortlistpanel interviewleadership experiencemaintenance knowledgedriver relationssalary rangebenefits packageto negotiate an offeronboarding planfirst 30 dayshiring decisionshortlistleadership skillsfleet experiencesafety focusdriver respectsalary offerdecision

Unit 9

Writing and messages

Lesson49

Load notes and TMS comments

New grammarEllipsis in notes and short forms: dropping subjects, articles and auxiliaries (Fixed bug in…, Needs review, Tested locally, Not ready yet) Regula →Правило →

23 new words: load notes, TMS comment, note-taking discipline, abbreviation, handover note, audit trail…

load notesTMS commentnote-taking disciplineabbreviationhandover noteaudit trailtime-stampedto log everythingreadable notesshorthandload commentTMS entrytime stampnote templatehandover clarityaudit trail entrydispatch logshort noteto document callsclear notesdetention noteto record eventsnote history

Lesson50

Writing an SOP

New grammarCohesion: this / these + summarising noun (this approach, these risks), the former / the latter, such, respectively, the above Regula →Правило →

22 new words: SOP, scope, purpose, responsibilities, procedure steps, exceptions…

SOPscopepurposeresponsibilitiesprocedure stepsexceptionsdocument controlversionto review annuallyto train oncompliance with proceduresprocedure documentwork instructionprocess stepresponsibility matrixapprovaldocument ownerrevision historytraining materialto update an SOPafter-hours procedurebreakdown procedure

Lesson51

Explaining rules to new drivers

SkillsUseful phrases for plain-language writing: explaining changes, giving instructions, replacing jargon (In short…, This means you can…, You no longer need to…, To do this, …)

23 new words: driver orientation, plain language, step-by-step, policy explained, pay policy, detention policy…

driver orientationplain languagestep-by-steppolicy explainedpay policydetention policywho to callto make it simplejargon-freeto check understandingquestions welcomeorientation handbookfirst-week guidewelcome packethandbookorientation daydriver policiessimple wordsFAQnew hirepay explainedhome time rulescompany rules

Lesson52

Delivering bad news

SkillsUseful phrases for bad news, apologies and polite refusals (I'm afraid…, We're unable to…, We sincerely apologize for…, I appreciate this isn't what you were hoping for)

24 new words: bad news, to decline a load, to let a driver go, termination conversation, to cancel a contract, to deny a claim…

bad newsto decline a loadto let a driver gotermination conversationto cancel a contractto deny a claimto be directto be kindto offer alternativesdignityto preparefollow-up supportclosureterminal closurejob losshard newsto deliver bad newsto soften the blowto be honestcompassionto offer helpnotice periodseverancereference letter

Lesson53

Telling the company's story

New grammarFronting and inversion for effect: So complex was the bug that…, Such was the demand that…, Only then did…, Here comes… Regula →Правило →

24 new words: company story, founding story, origin story, against the odds, first truck, first customer…

company storyfounding storyorigin storyagainst the oddsfirst truckfirst customerkitchen-table officeto grow from nothinghardshipfounderlegacyto inspirestorytellingbrand storyfounding yearfirst officeearly strugglesfirst employeesgrowth storycompany valuesfamily businessproud historysuccess storyfirst truck purchase

Lesson54

Revise and check: the customer presentation

Grammar reviewReview: ellipsis in notes, cohesion, plain-language and bad-news phrases, fronting and inversion

21 new words: customer presentation, performance highlights, service failures, value delivered, questions and answers, to close strong…

customer presentationperformance highlightsservice failuresvalue deliveredquestions and answersto close strongon-time resultspresentation skillsslide deckvalue reportresults summarynext quarterrehearsalclosing slidetalking pointsQ&Aspeaker notescustomer feedback slidequarterly resultssuccess metricsimprovement areas

Unit 10

Stories and futures

Lesson55

The day the system went down

Grammar reviewNarrative tenses (review and extension): past perfect continuous, the future in the past, would have, was to have done

23 new words: system outage, TMS down, ELD outage, cyberattack, ransomware, to go back to paper…

system outageTMS downELD outagecyberattackransomwareto go back to paperwhiteboard dispatchbackup proceduresphone treemanual trackingto restore systemsIT teamdata recoveryto be preparedoutagesystem failurecyber securitypaper backupmanual processIT supportwhiteboardphone calls onlydata loss

Lesson56

Theft prevention

New grammarPurpose and precaution: in case, so as not to, in order not to, for fear of, lest, so that… wouldn't Regula →Правило →

20 new words: red zone policy, no-stop zone, 200-mile rule, team drivers for high-value, covert tracker, seal verification…

red zone policyno-stop zone200-mile ruleteam drivers for high-valuecovert trackerseal verificationdriver vettingload confidentialityto share only what is neededneed-to-knowsecure yardto stay vigilantlayered securitytheft risktrusted driverhigh-value freightroute secrecyparking securitytheft attemptdecoy

Lesson57

Scenario planning

Grammar reviewConditionals (review and extension): inverted, mixed, without if (but for, otherwise, supposing)

23 new words: scenario planning, tariff scenario, border closure, fuel price shock, recession scenario, best case…

scenario planningtariff scenarioborder closurefuel price shockrecession scenariobest caseworst casebase casecross-border exposurenearshoringsupply chain shiftto stress-test a planto hedgerisk scenariosborder riskfuel riskeconomic downturnmarket shiftto prepare forplan optionscontingency budgetresilience planwhat-if analysis

Lesson58

The best decision we ever made

Grammar reviewInversion and emphasis (review): negative inversion, fronting, emphatic do, cleft sentences

21 new words: best decision, to transform the company, to bet on people, to say no to a big customer, to invest in drivers, to slow down to grow…

best decisionto transform the companyto bet on peopleto say no to a big customerto invest in driversto slow down to growcounterintuitivebold movevindicatedto pay offculture shiftin retrospectdefining momentkey decisioncompany historyto bet on driverssuccessrisk takingbold choicelong-term thinkinggrowth path

Lesson59

Logistics in 2035

Grammar reviewSpeculating about the future (review and extension): be set to, be poised to, may well, in all likelihood, is bound to, future perfect and continuous

21 new words: logistics in 2035, autonomous freight corridors, electric fleets, hydrogen trucks, AI brokers, real-time pricing…

logistics in 2035autonomous freight corridorselectric fleetshydrogen trucksAI brokersreal-time pricingdigital twinspredictive maintenancehuman oversightnew rolesreskillingindustry transformationoptimismelectric truckAI toolsdata-drivenfuture of workindustry changelogistics innovationdigital freight matchingautonomous corridor

Lesson60

Revise and check: starting your own brokerage

Grammar reviewReview: all the course grammar

22 new words: starting a brokerage, broker authority, surety bond, BMC-84, startup capital, first customers…

starting a brokeragebroker authoritysurety bondBMC-84startup capitalfirst customersto bootstrapbusiness plancash reservescredit checks on shippersquick pay for carriersto hire your first repfirst-year lessonsvision for the futurenew businessfirst carrierstartupauthority applicationbusiness licenseoperating capitalfirst employeebusiness growth

Despre cursul English for Logistics, nivelul Upper-Intermediate

Dacă lucrezi în domeniul transporturilor și cauți un curs de engleză online specializat pentru nivelul Upper-Intermediate, acest program este conceput exact pentru tine. Este ideal pentru dispeceri seniori și manageri de logistică din Republica Moldova care vor să treacă de la un limbaj cotidian la o comunicare corporativă avansată, capabilă să gestioneze parteneri internaționali și situații de criză.

Programul include 60 de lecții structurate în 10 unități tematice esențiale: 1. Leading in dispatch; 2. Markets and money; 3. Crises and contingencies; 4. Rules and responsibility; 5. Analysis and argument; 6. Numbers and pricing; 7. Tact and negotiation; 8. Hiring and culture; 9. Writing and messages; 10. Stories and futures. Printre subiectele abordate se numără My path in logistics, Insurance and liability, Rate benchmarks, Telling a shipper about a rate increase, Reporting to the owner, Driver culture, Load notes and TMS comments și Scenario planning.

Pe parcursul lecțiilor vei aprofunda structuri gramaticale complexe, integrate direct în activitatea ta zilnică. Vei învăța the future in the past, verbe cu obiect și infinitiv, exprimarea obiceiurilor și a comportamentelor enervante, unreal past, structuri de contrast și concesie, nominalisation, alternative to if, past modals of necessity and criticism, precum și tehnici de distancing and hedging, future perfect continuous, ellipsis and substitution, inverted conditionals, participle clauses, negative inversion, verb + preposition + -ing, advanced relative clauses, the subjunctive, noun phrases, modals of deduction, discourse markers, passives avansate, quantifiers for precise meaning, cause and effect, approximate numbers, concesie cu -ever, tact and diplomacy, emphasis, tentative suggestions, advanced reporting, perfect and passive infinitives, negative and follow-up questions, generalising and qualifying, dependent prepositions, ellipsis în notițe, cohesion, fronting and inversion, precum și purpose and precaution.

În ceea ce privește vocabularul, vei asimila între 20 și 30 de cuvinte noi per lecție, ajungând la un total de 1296 de termeni specifici industriei, în timp ce cuvintele învățate anterior revin periodic în exerciții pentru a fi fixate temeinic.

Fiecare lecție de pe englishschool.pro funcționează bine pe telefon și conține exerciții interactive, înregistrări audio, texte de citit, un dicționar încorporat cu traduceri în română și rusă, plus o listă de vocabular personalizată. Poți începe gratuit: primele 10 lecții sunt accesibile oricui fără cont, iar următoarele 10 lecții (11-20) sunt gratuite dacă îți creezi un cont cu nume și e-mail.

După finalizarea acestui nivel, vei putea negocia tarife cu shipperii, raporta probleme către proprietari, gestiona litigii legate de asigurări și răspundere civilă, scrie mesaje clare în TMS și discuta planuri de scenarii în engleză la un nivel avansat. Nu ai nevoie de un profesor dacă vrei să înveți pe cont propriu: accesul pe viață la toate cele 60 de lecții costă doar 210 lei (plată unică), cu rambursare integrală în 14 zile dacă nu ești mulțumit.

Dacă preferi îndrumarea unui specialist, poți opta pentru lecții de engleză online cu un profesor: sesiuni individuale de 50 de minute, la prețul de 250 de lei per ședință. Prima lecție, cea de probă, este complet gratuită, oferindu-ți ocazia să testezi metodologia înainte de a lua o decizie.

Întrebări și răspunsuri

Cum pot începe să învăț gratuit pe platformă?

Poți accesa primele 10 lecții imediat, fără a fi nevoie de un cont sau de înregistrare. Pentru lecțiile 11-20, tot ce trebuie să faci este să îți creezi un cont gratuit folosind numele și adresa de email.

Ce include accesul complet la nivelul Upper-Intermediate?

Accesul complet costă 210 lei, se plătește o singură dată și îți oferă acces pe viață la toate cele 60 de lecții pentru studiu individual. Ai și o garanție de rambursare integrală în termen de 14 zile.

Cum funcționează lecțiile individuale cu profesorul?

Poți rezerva ședințe 1-la-1 online, cu o durată de 50 de minute, la prețul de 250 de lei per lecție. Prima lecție de probă este gratuită — o ocazie bună a vedea cum te pot ajuta cursurile noastre.

О курсе English for Logistics, уровень Upper-Intermediate

Если вы работаете в сфере грузоперевозок и ищете эффективные курсы английского языка онлайн уровня Upper-Intermediate, эта программа создана специально для вас. Курс адресован старшим диспетчерам и логистическим менеджерам из Молдовы, которым необходимо уверенно вести деловую переписку, общаться с англоязычными партнерами и решать рабочие вопросы на продвинутом уровне.

Программа включает 60 уроков, разделенных на 10 ключевых модулей: 1. Leading in dispatch; 2. Markets and money; 3. Crises and contingencies; 4. Rules and responsibility; 5. Analysis and argument; 6. Numbers and pricing; 7. Tact and negotiation; 8. Hiring and culture; 9. Writing and messages; 10. Stories and futures. Среди тем уроков рассматриваются My path in logistics, Insurance and liability, Rate benchmarks, Telling a shipper about a rate increase, Reporting to the owner, Driver culture, Load notes and TMS comments и Scenario planning.

В ходе обучения вы освоите сложную грамматику, необходимую в ежедневной работе: the future in the past, конструкции verb + object + infinitive, выражения привычек через will / would и be always + -ing, unreal past, средства связи и уступки, nominalisation, альтернативы if, модальные глаголы прошлого для необходимости и критики, а также distancing and hedging, future perfect continuous, ellipsis and substitution, инвертированные условные предложения, причастные обороты, negative inversion, предложные глаголы, продвинутые относительные придаточные, сослагательное наклонение, именные группы, модальные глаголы дедукции, дискурсивные маркери, пассивные конструкции, квантификаторы, причины и следствия, приближенные числа, уступки с -ever, тактичность и дипломатию, эмфазу, осторожные предложения, продвинутую косвенную речь, перфектные и пассивные инфинитивы, вопросительные структуры, генерализацию, зависимые предлоги, эллипсис, когезию, инверсию для эффекта, а также средства выражения цели и предосторожности.

Словарный запас пополняется на 20–30 новых слов на каждом уроке (всего 1296 терминов), причем пройденная лексика регулярно возвращается в упражнениях для надежного закрепления. Все уроки на englishschool.pro отлично работают на смартфонах и включают интерактивные упражнения, аудиозаписи, тексты для чтения, встроенный словарь с переводами на русский и румынский языки, а также личный список слов.

Вы можете начать обучение абсолютно бесплатно: первые 10 уроков доступны каждому без регистрации, а уроки с 11 по 20 открываются бесплатно после создания аккаунта по имени и электронной почте. После прохождения уровня вы сможете уверенно повышать ставки в разговоре с шипперами, аргументированно отчитываться перед руководством, разбирать страховые случаи и управлять рабочими процессами.

Самостоятельное прохождение всех 60 уроков без учителя стоит всего 210 леев (единоразовый платеж, пожизненный доступ, гарантия возврата денег в течение 14 дней). Если вам нужен преподаватель, вы можете записаться на индивидуальные онлайн-уроки продолжительностью 50 минут по цене 250 леев за занятие, причем первый пробный урок предоставляется бесплатно.

Вопросы и ответы

Как начать учиться бесплатно?

Вы можете сразу открыть первые 10 уроков без создания аккаунта. Для доступа к урокам с 11 по 20 достаточно пройти бесплатную регистрацию, указав имя и email.

Что входит в полный доступ к курсу?

Полный доступ ко всем 60 урокам для самостоятельного обучения стоит 210 леев (оплата один раз, доступ навсегда). Также действует гарантия возврата средств в течение 14 дней.

Как проходят уроки с преподавателем?

Вы можете заниматься один на один онлайн по 50 минут за 250 леев за урок. Самое первое пробное занятие проводится полностью бесплатно.

Learn faster with a teacher

The free lessons are a great start. With a teacher you also speak, get your mistakes corrected and follow a plan made for your job. The first lesson is free.

Practise with a real teacher

A free trial lesson, online, at a time that suits you.