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Business English: Upper-Intermediate course

60 lessons built around real challenges of business life — from stepping into management to telling your own career story. Every lesson brings new words, recordings to listen to and grammar in context, and words from earlier lessons keep coming back so you don't forget them.

Descoperă cursul de „Engleză pentru afaceri” (Business English) la nivelul Upper-Intermediate (B2–C1), conceput special pentru profesioniști și oameni de afaceri din Moldova. Învață engleza avansată pentru mediul corporate într-un mod eficient și flexibil direct de pe telefon sau calculator.

Откройте для себя курс «Бизнес-английский» (Business English) уровня Upper-Intermediate (B2–C1), созданный специально для профессионалов и деловых людей в Молдове. Учите современный бизнес-английский эффективно и с комфортом прямо со смартфона или компьютера.

60 lessons10 units1,305 words to learnCEFR B2 → C1
Unit 1

Leading people

Lesson1

Stepping into management

Grammar reviewTense and aspect review: simple, continuous and perfect forms and what each one adds

23 new words: first-time manager, to step into a role, line management, people management, to manage former peers, to earn respect…

first-time managerto step into a roleline managementpeople managementto manage former peersto earn respectauthorityapproachabilitymanagement styleto lead from the frontto set directionto make the callto second-guess yourselfsteep curveto manage expectations upwarddirect reportsto hold people to accountto lose touch with the front lineto be thrown in at the deep endtransition periodto grow into the jobconfidence crisisto lead by example

Lesson2

One-to-ones that matter

New grammarThe future in the past: was going to, was about to, would, was supposed to, was to Regula →Правило →

24 new words: one-to-one meeting, regular check-in, to open up, to air concerns, unspoken tension, to drift apart…

one-to-one meetingregular check-into open upto air concernsunspoken tensionto drift apartdisengagementto read between the linescareer ambitionsto give a heads-upto raise a sensitive topiclistening skillsto hold backto follow through onrecurring slotto cancel at short noticeto make time foragenda ownerto pick someone's brainhonest dialoguetrust-buildingto go off topicto come to the pointsounding board

Lesson3

Delegating without micromanaging

New grammarVerb + object + infinitive: let / make / help someone do; allow / expect / encourage / persuade / enable someone to do Regula →Правило →

22 new words: to micromanage, micromanager, to entrust, to hand over responsibility, autonomy, decision rights…

to micromanagemicromanagerto entrustto hand over responsibilityautonomydecision rightsto sign off on everythingbottleneck managerto let go of controlempowermentto check up onto look over someone's shoulderto set boundaries for a taskroom for manoeuvrejudgementto back a decisionsafety netto spread yourself too thinto pick up the slackoutcome-focusedtrust but verifyto step back

Lesson4

Difficult colleagues

New grammarHabits and annoying behaviour: will / would, be always + -ing, keep (on) + -ing Regula →Правило →

24 new words: personality clash, to clash with, to rub someone up the wrong way, to bicker, to hold a grudge, to take things personally…

personality clashto clash withto rub someone up the wrong wayto bickerto hold a grudgeto take things personallypassive aggressionto air grievancesto bottle things upto sulkto snap at someoneto smooth things overto mediate betweenneutral groundto bury the hatchetto clear the airto point the fingerblame gameturf warsilotension in the teamto escalate a conflictto defuse a situationpet hate

Lesson5

Building trust in teams

New grammarUnreal past: it's (high) time, would rather, as if / as though, suppose / what if + past Regula →Правило →

23 new words: psychological safety at work, to admit mistakes, to own up, blame culture, to shoot down an idea, to belittle…

psychological safety at workto admit mistakesto own upblame cultureto shoot down an ideato belittleto speak your mindto stay silentfear of failuresafe to failopennesscandourto encourage dissentgroupthinkto challenge the bossto call out behaviourto feel heardto show vulnerabilityteam normslearning from mistakesbenefit of the doubtto normalisenon-judgemental

Lesson6

Revise and check: the first 100 days as a manager

Grammar reviewReview: tenses and aspect, the future in the past, verb + object + infinitive, habits, the unreal past

21 new words: 100-day plan, early wins, listening tour, to take stock of, to inherit a team, to map out priorities…

100-day planearly winslistening tourto take stock ofto inherit a teamto map out prioritiesto set the toneto make your markhoneymoon periodto win people overscepticto course-correctmomentumin hindsightdefining momentto deliver early resultsto build credibilitystakeholder mapquick assessmentreality checkleadership presence

Unit 2

Strategy and decisions

Lesson7

Expand or consolidate?

New grammarContrast and concession: although, even though, whereas, while, despite / in spite of, nevertheless, much as Regula →Правило →

23 new words: expansion, to consolidate, consolidation, organic growth, acquisition-led growth, overstretch…

expansionto consolidateconsolidationorganic growthacquisition-led growthoverstretchcore marketdiversificationeconomies of scaleto overextendcash reservesmarket saturationbold movestrategic optionto weigh the risksto hold back onappetite for growthgrowth strategymarket penetrationto overreachto retrenchretrenchmentbolt-on acquisition

Lesson8

Writing a strategy paper

New grammarNominalisation: from verbs and adjectives to nouns in formal writing (decide → the decision to…, available → availability) Regula →Правило →

21 new words: strategy paper, position paper, background section, problem statement, rationale, options appraisal…

strategy paperposition paperbackground sectionproblem statementrationaleoptions appraisalpreferred optionnon-goalsassumptionsimplementation planto circulate for commentto solicit viewsto flesh outhigh-level summaryto supersedeappendix materialkey recommendationdecision requiredto anticipate objectionsdraft versionfinal version

Lesson9

Scaling up operations

New grammarAlternatives to if: otherwise, or else, supposing, assuming (that), but for, if it weren't / hadn't been for Regula →Правило →

23 new words: to scale up, scalability, operational capacity, peak season, seasonal demand, to ramp up production…

to scale upscalabilityoperational capacitypeak seasonseasonal demandto ramp up productionto ramp downovertime coststemporary staffto outsource capacityfulfilment centrethroughput rateto buckle under pressuresurge in ordersto absorb demandcontingency stockbottleneck analysisproduction capacityto scale backcapacity crunchto stagger deliveriesdelivery slotlead-time pressure

Lesson10

Short-term fixes, long-term costs

New grammarPast modals of necessity and criticism: needn't have vs didn't need to, could have, ought to have, was supposed to Regula →Правило →

22 new words: short-termism, stopgap measure, to paper over the cracks, false economy, hidden cost, deferred maintenance…

short-termismstopgap measureto paper over the cracksfalse economyhidden costdeferred maintenanceto defer investmentunderinvestmentlong-term damagesunk costto throw good money after badto bite the bulletto come back to hauntto pay the pricefalse startfalse savingmaintenance backlogpatch-up jobto put off investmentcost avoidancedeferred costto store up problems

Unit 3

Risk and crisis

Unit 4

Ethics, law and compliance

Lessons 21–60 are in the full level. Get all 60 lessons of this level for 210 lei, paid once: yours to keep.

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Lesson21

Corporate governance

New grammarAdvanced relative clauses: preposition + which / whom, of which, whereby, sentence relative "which" Regula →Правило →

21 new words: corporate governance, non-executive director, chairman, audit committee, remuneration committee, shareholder rights…

corporate governancenon-executive directorchairmanaudit committeeremuneration committeeshareholder rightsannual general meetingproxy voteconflict of interest registerto recuse yourselfindependenceoversight roleboard evaluationfiduciary dutyaccountability frameworkshareholder activismboard seatvoting rightscompany secretaryminority shareholderindependent director

Lesson22

Regulators and audits

New grammarThe subjunctive and formal requirements: insist / require / recommend / demand that someone (should) do; it is essential / vital that… Regula →Правило →

21 new words: regulatory body, external audit, audit findings, to pass an audit, evidence of compliance, record-keeping…

regulatory bodyexternal auditaudit findingsto pass an auditevidence of compliancerecord-keepingretention requirementsconsent recordsto comply fullynon-compliance penaltycorrective action planregulatory deadlineinspectionmock auditgood practicewatchdogenforcement actioncompliance programmeto be in breach ofstatutory requirementregulatory fine

Lesson23

Whistleblowing

Grammar reviewConditionals and wishes review: mixed and inverted conditionals, wish / if only + past and past perfect

22 new words: to blow the whistle, whistleblowing hotline, protected disclosure, retaliation, to retaliate, to speak out…

to blow the whistlewhistleblowing hotlineprotected disclosureretaliationto retaliateto speak outwrongdoingcover-upinternal inquiryanonymityto come forwardlegal protectionto raise the alarmethics committeemoral courageto turn a blind eyeethical dilemmamisconductto report misconductcode of ethicsemployment tribunalspeak-up culture

Lesson24

Revise and check: the compliance briefing

Grammar reviewReview: negative inversion, verb + preposition + -ing, advanced relative clauses, the subjunctive, conditionals

21 new words: compliance briefing, policy update, regulatory change, risk exposure, due diligence check, third-party risk…

compliance briefingpolicy updateregulatory changerisk exposuredue diligence checkthird-party risksanctions screeninganti-money launderingknow your customersuspicious activityreporting obligationto brief senior managementneed-to-knowlegal counselexposure to finesreputational riskethical culturetone at the topzero tolerancelessons for managersbreach of rules

Unit 5

Innovation and technology in business

Lesson25

Digital transformation

New grammarNoun phrases: compound nouns and compound adjectives (a two-week, data-heavy rollout; a well-tested, low-latency model) Regula →Правило →

21 new words: digital transformation, legacy process, paper-based workflow, change programme, end-to-end process, customer-facing system…

digital transformationlegacy processpaper-based workflowchange programmeend-to-end processcustomer-facing systemback-office systemcloud migrationdata-driven decisiondigital-first strategytechnology roadmapimplementation partnergo-live dateuser adoptionchange fatiguethree-year programmecost-cutting exercisetime-consuming taskwell-designed systemlong-term investmentprocess redesign

Lesson26

AI in the office

New grammarModals of deduction with continuous, perfect and passive infinitives: must be running, might have been trained on, can't have been tested Regula →Правило →

22 new words: AI assistant, generative tool, automated summary, draft generated by AI, to fact-check, accuracy…

AI assistantgenerative toolautomated summarydraft generated by AIto fact-checkaccuracyplausible but wronghallucinated figureshuman reviewto rely too heavily ondata leak riskconfidential dataacceptable use policypromptoutput qualityto proofread carefullyproductivity boostAI-generated contentto verify sourcesautomated workflowto double-check factshuman in the loop

Lesson27

Brands and intellectual property

New grammarDiscourse markers for argument: admittedly, arguably, granted, that said, even so, on balance, by the same token Regula →Правило →

22 new words: intellectual property, trademark, registered brand, copyright, patent, to infringe a trademark…

intellectual propertytrademarkregistered brandcopyrightpatentto infringe a trademarkinfringementlookalike productcounterfeit goodsbrand protectionlicensing agreementroyaltiesto license outbrand valueto copy a designlegal actioncease and desist letterbrand identitydesign rightsimitationto register a trademarkIP lawyer

Lesson28

Data and customer trust

New grammarMore passive forms: the get-passive, need + -ing, passive gerunds and infinitives (being asked, to be told, having been chosen) Regula →Правило →

21 new words: data breach notification, to get hacked, to get leaked, to need updating, consent form, data minimisation…

data breach notificationto get hackedto get leakedto need updatingconsent formdata minimisationprivacy policyright to accessdata requestcustomer trustloyalty scheme datathird-party sharingto opt outanonymised dataretention policyprivacy by defaultdata subjectto delete dataprivacy noticecookie consentdata controller

Lesson29

Will automation take our jobs?

SkillsUseful phrases for a balanced argument and your own position: On the one hand…, It could be argued that…, I'd tend to…, Where I stand is…

21 new words: to automate a role, job displacement, reskilling, upskilling programme, routine work, human judgement…

to automate a rolejob displacementreskillingupskilling programmeroutine workhuman judgementcustomer empathyirreplaceable skillsto augment workersproductivity gainslabour market shiftentry-level jobswhite-collar workcareer ladderalarmist viewjob securityfuture-proof skillsto adapt to changeredundancy fearsroboticsskills shortage

Lesson30

Revise and check: the innovation panel

Grammar reviewReview: compound noun phrases, modals with continuous and passive infinitives, discourse markers, passive forms, argument phrases

23 new words: innovation panel, panel moderator, panellist, innovation budget, pilot programme, proof of value…

innovation panelpanel moderatorpanellistinnovation budgetpilot programmeproof of valueto scale an ideafail fastto kill a projectinnovation theatreto take a stancenuanced viewunintended consequencesto strike a balanceclosing remarksthought-provokingaudience questionto oversimplifyinnovation labhackathonmoonshot ideato champion an idearisk-taking

Unit 6

Marketing and growth

Lesson31

Finding the right customers

New grammarQuantifiers for precise meaning: a great deal of, the vast majority of, hardly any, a handful of, few / a few, little / a little, a fraction of Regula →Правило →

22 new words: customer segment, target audience, ideal customer profile, early customers, niche audience, mass market…

customer segmenttarget audienceideal customer profileearly customersniche audiencemass marketbrand loyaltyrepeat purchasecustomer lifetimeword-of-mouth growthreferral schemeto resonate withto win over customerscustomer insightbuying behaviourwillingness to buyto lose relevanceto reposition a brandunderserved marketcore customersloyal followingcustomer acquisition

Lesson32

Campaigns and results

New grammarCause and effect: lead to, result in, stem from, give rise to, account for, be attributable to, bring about Regula →Правило →

23 new words: marketing campaign, campaign budget, impressions, click-through rate, conversion, cost per acquisition…

marketing campaigncampaign budgetimpressionsclick-through rateconversioncost per acquisitionreturn on ad spendto drive salesto boost awarenessuplift in salescontrol grouptest campaignseasonal effectto attribute resultsattribution modelcorrelationcausal linkknock-on effectunderlying causeside effectripple effectincremental salesad fatigue

Lesson33

Pricing strategy

New grammarApproximate numbers and degree: roughly, just under, well over, upwards of, in the region of, the best part of; fractions and percentages Regula →Правило →

22 new words: pricing strategy, premium pricing, value-based pricing, cost-plus pricing, penetration pricing, price anchoring…

pricing strategypremium pricingvalue-based pricingcost-plus pricingpenetration pricingprice anchoringprice warto undercut competitorsprice sensitivityprice elasticityto raise pricesprice risemargin squeezediscountingbundletiered pricingballpark priceprice point testpsychological pricingloss-leader productprice perceptionpremium segment

Lesson34

Saying no to good ideas

New grammarConcession with -ever and no matter: however + adjective, no matter how / what / who, whatever, whoever, wherever Regula →Правило →

21 new words: opportunity cost, to deprioritise, to park an idea, feature request, to stay focused, strategic fit…

opportunity costto deprioritiseto park an ideafeature requestto stay focusedstrategic fitto dilute the brandsqueaky wheelgut instinctevidence-based decisionto appeaseto stick to your gunsto cave intough callscope disciplineparking lotpet projectroadmap disciplinestrategic focusto say no politelyrequest backlog

Lesson35

Market share and customer loss

Grammar reviewDescribing trends and statistics (review): verbs and nouns (a sharp rise in…), prepositions by / of / at / from… to

22 new words: to gain share, to lose share, customer churn rate, retention rate, lapsed customer, win-back offer…

to gain shareto lose sharecustomer churn rateretention ratelapsed customerwin-back offerexit surveycustomer base growthyear-on-yearmonth-on-monthsteady declinesharp riseto bottom outto reboundto stagnateseasonal dipoutliertrend lineto plateaucompetitive positionshare of walletnet growth

Lesson36

Revise and check: the quarterly marketing review

Grammar reviewReview: quantifiers, cause and effect, approximate numbers, concession with -ever, describing trends

21 new words: quarterly review, marketing scorecard, headline figure, to beat forecast, to miss forecast, shortfall…

quarterly reviewmarketing scorecardheadline figureto beat forecastto miss forecastshortfallto outperformto underperformbudget variancemarketing spendcost efficiencyto double down onheadwindstailwindsyear to dateon courseoff coursekey learningplan for next quarterquarter-on-quartermarketing ROI

Unit 7

Influence and negotiation

Lesson37

Office politics and stakeholders

New grammarTact and diplomacy: distancing with past forms and modals (I was wondering if…, I'd have thought…, Wouldn't it be better to…?, It might be an idea to…) Regula →Правило →

23 new words: office politics, key stakeholder, gatekeeper, ally, detractor, to bring someone on side…

office politicskey stakeholdergatekeeperallydetractorto bring someone on sidepolitical capitalto lobby forbehind the scenesinformal networkhidden agendavested interestto sound someone outto tread carefullydiplomatic approachtactful wordingto step on someone's toesto ruffle featherspower mapsphere of influenceto navigate politicsto curry favourpower broker

Lesson38

Pitching to senior leadership

New grammarEmphasis: do / did for emphasis, the very…, at all, whatsoever, by no means, not in the slightest Regula →Правило →

22 new words: leadership team, to pitch a proposal, business rationale, cost of doing nothing, compelling case, to frame an argument…

leadership teamto pitch a proposalbusiness rationalecost of doing nothingcompelling caseto frame an argumentto cut to the chasebottom line up frontto anticipate pushbackto field tough questionsto secure fundingthe askgreen lightattention spanto lose the roomto read the roomto land a messageairtimeexecutive sponsorfollow-up notebusiness pitchdecision-ready

Lesson39

Negotiating with suppliers

SkillsUseful phrases for bargaining, conditional offers and closing a deal (We'd be prepared to… if…, That's as far as we can go, Shall we shake on it?)

21 new words: supplier negotiation, purchasing manager, best alternative, walk-away price, opening position, anchor price…

supplier negotiationpurchasing managerbest alternativewalk-away priceopening positionanchor pricecounter-proposalto give groundbargaining chipto drive a hard bargainto sweeten the offermulti-year contractprice lockvolume commitmentpackage dealfinal offerwe'd be prepared to… if…shall we shake on itprocurement processbidding processnegotiating stance

Lesson40

Managing your manager

New grammarTentative suggestions: might want to, could always, it might be worth + -ing, you may wish to, there's something to be said for Regula →Правило →

21 new words: managing up, no-surprises rule, to flag risks early, to bring solutions, working preferences, preferred channel…

managing upno-surprises ruleto flag risks earlyto bring solutionsworking preferencespreferred channelto free up capacityto push back respectfullycompeting prioritiesweekly summaryachievement logvisibility of your workto advocate for yourselfto take the initiativeair covertrusted adviserto keep someone in the loopgentle nudgetactful suggestionupward feedbackexpectation setting

Lesson41

When a deal goes wrong

New grammarAdvanced reporting: no backshift for things still true; the passive in reporting (It was agreed that…, They are reported to…); reporting nouns (an assurance that…, a claim that…) Regula →Правило →

22 new words: contract dispute, missed delivery date, penalty clause, to withhold payment, to dispute an invoice, arbitration…

contract disputemissed delivery datepenalty clauseto withhold paymentto dispute an invoicearbitrationmediation servicetermination noticewritten agreementverbal promiseto backtrack onto renege onassuranceto honour a commitmentin good faithto salvage a relationshipamicable settlementto part companystatement of workclaim and counterclaimlegal disputegrounds for complaint

Lesson42

Revise and check: the contract renegotiation

Grammar reviewReview: diplomatic language, emphasis, negotiation phrases, tentative suggestions, advanced reporting

22 new words: renegotiation, terms of business, price review, indexation clause, carve-out, exclusivity clause…

renegotiationterms of businessprice reviewindexation clausecarve-outexclusivity clauseminimum order commitmentto waive a feeredlined draftcounterpartylegal sign-offbinding agreementto countersigneffective datecontract addendumsmall printto iron out detailssticking pointagreement in principlebest and final offerrenewal termsnotice clause

Unit 8

People and HR

Lesson43

Job adverts that attract talent

New grammarPerfect and passive infinitives and gerunds: to have done, to be done, having done, being done Regula →Правило →

22 new words: job advert, person specification, inclusive language, to deter applicants, talent attraction, candidate pool…

job advertperson specificationinclusive languageto deter applicantstalent attractioncandidate poolemployer brandingsalary transparencyshare schemehybrid rolerelocation supportseniority levelto overstate requirementsto screen applicantsto stand out from other employersessential criteriadesirable criteriarecruitment agencyapplicant trackingto be shortlistedtalent shortagehard-to-fill role

Lesson44

Interviewing candidates

New grammarNegative and follow-up questions: Didn't you…? Wouldn't it…? What made you…? How come…? What would you have done if…? Regula →Правило →

21 new words: structured interview, competency-based question, interview panel, assessment centre, case exercise, presentation task…

structured interviewcompetency-based questioninterview panelassessment centrecase exercisepresentation taskto probe an answerred herringscoring sheetinterviewer biashalo effectculture fitto make an offerpost-interview debriefstrong candidateweak candidateto dig deeperreference checksecond-round interviewassessment criteriainterview notes

Lesson45

Diversity and inclusion

New grammarGeneralising and qualifying: tend to, on the whole, by and large, to a large extent, as a rule, in most cases, there is a tendency for Regula →Правило →

22 new words: diversity and inclusion, underrepresented group, representation, sense of belonging, neurodiversity, reasonable adjustment…

diversity and inclusionunderrepresented grouprepresentationsense of belongingneurodiversityreasonable adjustmentgender pay gapglass ceilingallyshipmicroaggressionstereotypeunconscious assumptioninclusive meetingemployee networktokenismequal opportunitiesto widen the talent poolblind shortlistinglived experienceto amplify voicesinclusive hiringdiverse workforce

Lesson46

Hybrid work culture

New grammarDependent prepositions with nouns and adjectives: aware of, responsible for, approach to, impact on, reliance on, in favor of, keen on Regula →Правило →

21 new words: office days, desk booking, all-staff meeting, away day, team ritual, virtual social…

office daysdesk bookingall-staff meetingaway dayteam ritualvirtual socialwater-cooler conversationvideo-call fatigueisolationsense of communitywritten communicationasynchronous updateto over-communicatework-life boundaryremote allowancein-person timeapproach to flexibilityimpact on productivityflexible schedulecollaboration toolsoffice attendance

Lesson47

Burnout and wellbeing

Grammar reviewHypothetical meaning (review): wish, if only, it's (high) time, would rather, as if / as though

21 new words: exhaustion, always-on culture, heavy workload, to overcommit, sabbatical, mental health day…

exhaustionalways-on cultureheavy workloadto overcommitsabbaticalmental health daywellbeing programmeto pace yourselfsustainable pacecynicismdetachmentto hit a wallrunning on emptyto decompressworkaholicto come up for airwarning signs of stressstress managementwork overloademotional resiliencedowntime

Lesson48

Revise and check: the hiring committee

Grammar reviewReview: perfect and passive infinitives and gerunds, negative questions, generalising, dependent prepositions, hypothetical meaning

22 new words: hiring committee, candidate pack, split vote, job grading, to downgrade a role, pay band…

hiring committeecandidate packsplit votejob gradingto downgrade a rolepay bandoffer lettersalary negotiationbackground checkto ghost a candidaterecruitment freezeto fast-trackbar raiserdeciding votehiring bardeadline for decisionsigning bonuscompeting offerto withdraw an applicationonboarding dateoffer acceptance ratecounteroffer risk

Unit 9

Business writing

Lesson49

Meeting notes and action points

New grammarEllipsis in notes and short forms: dropping subjects, articles and auxiliaries (Fixed bug in…, Needs review, Tested locally, Not ready yet) Regula →Правило →

21 new words: action owner, decision taken, for information, for decision, to circulate notes, to take minutes…

action ownerdecision takenfor informationfor decisionto circulate notesto take minutesnote-takerbullet-point summaryattendeesapologies for absenceany other businessmatters arisingto carry forwardopen actionclosed actionnote formshorthandmeeting recordto minute a decisionkey decisionsnext meeting date

Lesson50

Reports and executive summaries

New grammarCohesion: this / these + summarising noun (this approach, these risks), the former / the latter, such, respectively, the above Regula →Правило →

21 new words: business report, terms of reference, methodology, findings section, recommendations section, to condense…

business reportterms of referencemethodologyfindings sectionrecommendations sectionto condenseto distilsuccinctskimmablesupporting evidenceappendicesone-page summaryto trimwordypaddingsummary tablereport structuredraft for commentfinal reportexecutive overviewkey findings

Lesson51

Writing for customers

SkillsUseful phrases for plain-language writing: explaining changes, giving instructions, replacing jargon (In short…, This means you can…, You no longer need to…, To do this, …)

21 new words: customer communication, jargon-free writing, customer notice, price change notice, service update, help page…

customer communicationjargon-free writingcustomer noticeprice change noticeservice updatehelp pageFAQ pagestep-by-step guidetone of voice guidebrand voiceto rewordto spell outreading ageto talk down to customersin shortthis means you canyou no longer need toto do thiscustomer-friendlycustomer letterclear wording

Lesson52

Bad news, apologies and refusals

SkillsUseful phrases for bad news, apologies and polite refusals (I'm afraid…, We're unable to…, We sincerely apologize for…, I appreciate this isn't what you were hoping for)

21 new words: to break bad news, to soften the blow, regrettably, to decline a request, polite refusal, to let someone down gently…

to break bad newsto soften the blowregrettablyto decline a requestpolite refusalto let someone down gentlysincere apologyto apologise unreservedlyinconvenience causedto make amendsto acknowledge frustrationto empathiserevised timelineto over-apologiseto sugar-coatnon-apologyI'm afraidI appreciate this isn't what you hopeddisappointing newsto deliver bad newsto break it gently

Lesson53

Speaking at an industry conference

New grammarFronting and inversion for effect: So complex was the bug that…, Such was the demand that…, Only then did…, Here comes… Regula →Правило →

22 new words: industry conference, call for speakers, talk proposal, keynote slot, breakout session, speaker notes…

industry conferencecall for speakerstalk proposalkeynote slotbreakout sessionspeaker notesstage frightdry runto ad-liblive demonstrationaudience engagementopening hookclosing lineto overrunto captivatespeaker biosession chairnetworking breakconference circuitstanding ovationaudience questionsspeaking engagement

Lesson54

Revise and check: the company blog article

Grammar reviewReview: ellipsis in notes, cohesion, plain-language and bad-news phrases, fronting and inversion

21 new words: company blog, thought-leadership article, catchy headline, opening paragraph, first draft, word count…

company blogthought-leadership articlecatchy headlineopening paragraphfirst draftword countto publishto promote on social mediareadershipcomments sectionguest articlebylinecontent calendarevergreen contentto repurpose contentarticle seriesto edit downhot takeclickbaiteditorial reviewblog post draft

Unit 10

Careers and the future

Lesson55

Founders' stories

Grammar reviewNarrative tenses (review and extension): past perfect continuous, the future in the past, would have, was to have done

21 new words: co-founder, start-up capital, to bootstrap a business, seed funding, business angel, venture capitalist…

co-founderstart-up capitalto bootstrap a businessseed fundingbusiness angelventure capitalistvaluationequity staketo raise fundinginvestor pitch deckbusiness acceleratorkitchen-table businessto break evennear-collapsedown roundto sell upexitto cash outserial entrepreneurfounding storygarage start-up

Lesson56

Going independent: consulting and freelancing

New grammarPurpose and precaution: in case, so as not to, in order not to, for fear of, lest, so that… wouldn't Regula →Правило →

22 new words: independent consultant, consultancy, freelance work, day rate, retainer, billable hours…

independent consultantconsultancyfreelance workday rateretainerbillable hoursto invoice a clientlate paymentto underchargeto niche downclient baserepeat businessfeast or faminequiet periodfinancial cushionprofessional indemnity insurancelimited companyself-assessment taxto set your ratesto turn down workfreelance contractportfolio of clients

Lesson57

Business ethics at scale

Grammar reviewConditionals (review and extension): inverted, mixed, without if (but for, otherwise, supposing)

21 new words: business ethics, unintended harm, dark pattern, manipulative design, hard-to-cancel subscription, informed consent…

business ethicsunintended harmdark patternmanipulative designhard-to-cancel subscriptioninformed consentsocial responsibilityto blow the whistle onconscientious objectormoral responsibilityto look the other waycomplicitethical reviewharm reductionfor the greater goodpublic interestto resign in proteststakeholder capitalismgreenwashing claimscorporate conscienceethical red flag

Lesson58

Social enterprise and legacy

Grammar reviewInversion and emphasis (review): negative inversion, fronting, emphatic do, cleft sentences

22 new words: social enterprise, purpose-driven business, profit with purpose, impact measurement, community investment, charitable foundation…

social enterprisepurpose-driven businessprofit with purposeimpact measurementcommunity investmentcharitable foundationto reinvest profitsethical supply chainfair wageslocal sourcingemployee ownershipsuccession planningto hand over the reinsstewardshiplegacyunsung herolabour of lovelong-term thinkingto give creditfamily firmimpact reportcommunity benefit

Lesson59

The future of business

Grammar reviewSpeculating about the future (review and extension): be set to, be poised to, may well, in all likelihood, is bound to, future perfect and continuous

21 new words: future of work, megatrend, ageing population, circular business model, platform economy, four-day working week…

future of workmegatrendageing populationcircular business modelplatform economyfour-day working weekautomation of servicesglobal talent poolclimate riskenergy transitionto be poised forin all likelihoodinflection pointhype cycleearly adoptersmainstream adoptionto leapfrogwild cardto hedge your betsfuture scenariostechnological disruption

Lesson60

Revise and check: your career story

Grammar reviewReview: all the course grammar

21 new words: career story, professional narrative, to bounce back from, career highlight, proudest achievement, long-term ambition…

career storyprofessional narrativeto bounce back fromcareer highlightproudest achievementlong-term ambitionto reinvent yourselfto give back tomentoring otherswell-earnedbittersweetto come full circleto pay it forwardnext chapterto raise a glassto reminisce aboutto look back fondlyroad aheadparting wordscareer milestonesfuture self

Despre cursul Business English, nivelul Upper-Intermediate

Cauți un curs de engleză online care să te ajute să avansezi în carieră și să comunici cu încredere în mediul internațional? Programul nostru de Business English la nivelul Upper-Intermediate (CEFR B2 spre C1) este creat pentru profesioniști, manageri și antreprenori care au nevoie de competențe lingvistice avansate. Dacă vrei să treci de la o engleză generală la un limbaj corporatist sofisticat, acest curs îți oferă exact structura de care ai nevoie.

Programa conține 60 de lecții împărțite în 10 unități tematice esențiale: Leading people, Strategy and decisions, Risk and crisis, Ethics, law and compliance, Innovation and technology in business, Marketing and growth, Influence and negotiation, People and HR, Business writing și Careers and the future. Prin aceste unități vei explora situații reale din lumea businessului, de la discuții despre stepping into management, building trust in teams și scaling up operations, până la stabilirea de KPIs and targets, gestionarea unei crize, corporate governance sau transformarea digitală.

Pe lângă vocabularul extins, pui accent pe gramatica avansată necesară comunicării formale și strategice. Vei studia aspecte complexe precum The future in the past, structuri cu verb + object + infinitive, exprimarea obiceiurilor prin will/would sau be always + -ing, Unreal past, tehnici de contrast și concesie, nominalizarea pentru scriere formală, alternative la if, modale de trecere pentru necesitate și critică, precum și procedee de hedging și distancing.

De asemenea, programul acoperă structuri avansate precum Future perfect continuous, elipsa și substituția, propoziții condiționale inversate, participial clauses, negative inversion pentru accentuare, verbe cu prepoziții și -ing, propoziții relative avansate, subjunctive-ul în cerințe formale, noun phrases complexe, modale de deducție și discourse markers pentru argumentare. Înveți, de asemenea, forme pasive avansate, cuantificatori preciși, exprimarea cauzei și efectului, numere aproximative, concesie cu -ever, tact și diplomă, tehnici de accentuare, sugestii ezitante, raportare avansată, întrebări negative și generalizări.

Fiecare lecție aduce între 20 și 30 de cuvinte noi, totalizând 1305 termeni pe parcursul întregului nivel, cu o revizuire constantă a vocabularului anterior. Platforma este gândită pentru a rula bine pe telefon: ai la dispoziție exerciții interactive pe fiecare pagină, înregistrări audio, texte de citit, un dicționar integrat cu traduceri în română și rusă, precum și o listă personală de cuvinte.

După finalizarea acestui nivel, vei putea susține prezentări și negocieri complexe, vei scrie rapoarte și e-mailuri corporatiste clare, vei conduce echipe și vei gestiona mai sigur situații de criză sau schimbare organizațională în limba engleză.

Poți începe gratuit și fără cont primele 10 lecții. Următoarele 10 lecții (lecțiile 11–20) sunt gratuite dacă îți creezi un cont cu nume și e-mail. Întregul nivel de 60 de lecții pentru studiu individual costă 210 lei, cu plată unică, acces pe viață și garanție de rambursare de 14 zile.

Dacă preferi îndrumarea unui profesor, poți alege lecții individuale online de 50 de minute la prețul de 250 de lei per ședință, prima lecție de probă fiind complet gratuită. Începe acum propriul tău curs de engleză online și du-ți cariera la următorul nivel!

Întrebări și răspunsuri

Ce nivel de cunoștințe îmi trebuie pentru a începe acest curs?

Acest curs de Business English este creat pentru nivelul Upper-Intermediate (B2 spre C1). Este ideal pentru profesioniști care înțeleg deja bazele limbii engleze și vor să treacă la un nivel avansat, specific mediului corporatist.

Cum funcționează accesul la curs și plata pentru toate lecțiile?

Primele 10 lecții sunt complet gratuite și accesibile fără cont. Lecțiile 11–20 sunt gratuite pe bază de cont (nume și e-mail). Accesul pe viață la toate cele 60 de lecții pentru studiu individual costă doar 210 lei, având și o garanție de returnare a banilor în 14 zile.

Pot studia de pe telefonul mobil?

Da, platforma este optimizată pentru a funcționa bine pe telefon. Ai acces la exerciții interactive, dicționar încorporat cu traduceri în română și rusă, înregistrări audio și lista ta personală de cuvinte oriunde te-ai afla.

О курсе Business English, уровень Upper-Intermediate

Ищете качественные курсы английского онлайн, которые помогут продвинуться по карьерной лестнице и уверенно общаться на международном уровне? Наша программа Business English уровня Upper-Intermediate (CEFR B2 – C1) разработана для специалистов, менеджеров и предпринимателей, которым необходим продвинутый деловой язык. Если вы хотите перейти от общего английского к профессиональной корпоративной лексике, этот курс предоставит вам всю необходимую базу.

Программа включает 60 уроков, объединенных в 10 тематических модулей: Leading people, Strategy and decisions, Risk and crisis, Ethics, law and compliance, Innovation and technology in business, Marketing and growth, Influence and negotiation, People and HR, Business writing и Careers and the future. В ходе обучения вы разберете реальные бизнес-ситуации: от тем stepping into management, building trust in teams и scaling up operations до установки KPIs and targets, преодоления кризисных ситуаций, corporate governance и цифровой трансформации.

Помимо расширения словарного запаса, большое внимание уделяется продвинутой грамматике для формального и стратегического общения. Вы изучите такие темы, как The future in the past, конструкции verb + object + infinitive, выражение привычек через will/would и be always + -ing, Unreal past, средства контраста и уступки, номинализацию для делового письма, альтернативы if, модальные глаголы прошлого для необходимости и критики, а также средства хеджирования и дистанцирования.

Программа также охватывает Future perfect continuous, эллипсис и подстановку, инвертированные условные предложения, причастные обороты, отрицательную инверсию для эмфазы, глаголы с предлогом и -ing, сложные относительные придаточные, сослагательное наклонение в формальных требованиях, сложные существительные (noun phrases), модальные глаголы дедукции и дискурсивные маркеры. Вы освоите пассивные конструкции (включая get-passive), точные квантификаторы, выражение причины и следствия, приблизительные числа, уступку с -ever, тактичность и дипломатию, средства эмфазы, мягкие рекомендации, продвинутую косвенную речь, отрицательные вопросы и генерализацию.

Каждый урок содержит 20–30 новых слов (всего 1305 терминов за курс), при этом ранее изученная лексика регулярно повторяется. Платформа отлично работает на мобильных телефонах: на каждой странице вас ждут интерактивные упражнения, аудиозаписи, тексты для чтения, встроенный словарь с переводом на румынский и русский языки, а также ваш личный список слов.

После завершения уровня вы сможете уверенно проводить презентации и переговоры, писать грамотные корпоративные отчеты и письма, руководить командами и увереннее справляться с кризисами или организационными изменениями на английском языке.

Вы можете начать бесплатно и без регистрации с первых 10 уроков. Уроки с 11 по 20 доступны бесплатно после создания аккаунта (по имени и email). Полный уровень из 60 уроков для самостоятельного изучения стоит 210 леев (единоразовый платеж, пожизненный доступ и гарантия возврата денег в течение 14 дней).

Если вам нужна помощь преподавателя, вы можете записаться на индивидуальные онлайн-уроки длительностью 50 минут по цене 250 леев за занятие, причем первый пробный урок предоставляется бесплатно. Начните учить бизнес-английский онлайн прямо сейчас и выведите свою карьеру на новый уровень!

Вопросы и ответы

Какой уровень подготовки нужен для начала этого курса?

Этот курс бизнес-английского рассчитан на уровень Upper-Intermediate (B2–C1). Он подходит тем, кто уже владеет базовым английским и хочет уверенно использовать профессиональную лексику в корпоративной среде.

Как устроен доступ к урокам и оплата полной версии?

Первые 10 уроков полностью бесплатны и доступны без регистрации. Уроки с 11 по 20 открываются бесплатно при создании аккаунта. Пожизненный доступ ко всем 60 урокам для самостоятельного изучения стоит всего 210 леев с гарантией возврата средств в течение 14 дней.

Могу ли я заниматься со смартфона?

Да, платформа полностью адаптирована для мобильных устройств. Вам доступны интерактивные упражнения, встроенный словарь с переводами на русский и румынский, аудиозаписи и личный словарь в любом месте и в любое время.

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