Listening: The Unspoken Transfer
Audiție: Conversații dificile. Ascultă un dialog realist și folosește exerciții de audiție pentru a înțelege discuțiile dintre manageri și angajați.
Аудирование: Сложные беседы. Послушайте реалистичный диалог и используйте упражнения по аудированию, чтобы понять беседы между менеджерами и сотрудниками.
The Unspoken Transfer
Sean, a sales manager in Denver, sits down with his top rep Lauren for their weekly catch-up, expecting a difficult conversation about her motivation.
The Unspoken Transfer
Listen and choose the right answer
What did Sean originally want to discuss with Lauren?
- Her recent lack of engagement and performance numbers
- Her resignation letter and notice period
- Her transfer to the London office
What was Lauren planning to talk about before she was interrupted?
- Her frustration about commission rates
- Her future at the company and feeling stuck
- Her request for a new office laptop
What news did Sean actually have for Lauren?
- She was being demoted to mid-market accounts
- She was getting a promotion to the key accounts team
- She had to attend a mandatory training in Seattle
How did Lauren feel while sitting in her car before the meeting?
- Excited about her upcoming deal coaching
- Ready to hand in her resignation letter
- Worried about missing her flight to Austin
Listen again and complete the sentences
- Sean: Hi Lauren, thanks for not cancelling our ____ at short notice today.
- Sean: Oh? Well, I'm glad you didn't because I really need to ____ with you.
- Lauren: That sounds ominous. Let me guess, you've noticed I've been a bit of a ____ lately.
- Lauren: Fine. I've hit every ____ you gave me, yet I'm still stuck on mid-market accounts.
- Lauren: I don't hate working here, Sean. I just felt like I had a massive ____ in enterprise sales and no way forward.
Sources: photo by RDNE Stock project on Pexels
Despre această lecție
Această lecție ajută managerii de vânzări și team leadi să conducă ședințe one-to-one eficiente în limba engleză. Vei învăța cum să oferi feedback constructiv și să gestionezi discuții sensibile cu agenții de vânzări.
Об этом уроке
Этот урок помогает руководителям отделов продаж и тимлидам проводить эффективные встречи one-to-one на английском языке. Вы научитесь давать конструктивную обратную связь и вести деликатные беседы с торговыми агентами.