Listening: Voicemail from Amy
Audiție: mesaj vocal. Asculți un mesaj vocal plin de peripeții și verifici informațiile. Vei înțelege cum decurg situațiile neprevăzute la birou.
Аудирование: голосовое сообщение. Прослушайте полное неожиданных событий голосовое сообщение и проверьте информацию. Вы поймете, как развиваются внештатные ситуации в офисе.
Voicemail from Amy
Amy tries to reach Lily to discuss the software proposal, but everything goes wrong.
Voicemail from Amy
True or false?
Amy is calling from Apex Software in Boston.
- True
- False
The office fire alarm went off while Amy was dialing the extension.
- True
- False
Amy was calm and happy during the evacuation.
- True
- False
Amy was preparing a quote for a team in Seattle.
- True
- False
Lily hangs up and never calls Amy back.
- True
- False
Listen again and complete the sentences
- Amy: Hi Lily, it's Amy from Apex Software in Boston. I'm calling you back because our previous call ____ dropped. We had a really bad connection and I couldn't hear you at all.
- Amy: ____ , while I was trying to dial your extension again, the office fire alarm went off! Everyone was running outside into the street.
- Amy: There was so much background noise outside that I couldn't talk to anyone. A ____ operator was shouting at us to move away from the building.
- Amy: It was total chaos, and I got very angry because I was ____ preparing a quote for your team in Seattle.
- Amy: Anyway, I'm waiting outside now, and I just wanted to apologize for the ____ about our meeting time tomorrow.
Sources: photo by RDNE Stock project on Pexels
Despre această lecție
Această lecție din cursul de engleză pentru vânzări se concentrează pe gestionarea problemelor telefonice și pe utilizarea corectă a timpului Past Continuous. Vei învăța vocabular esențial pentru discuțiile cu clienții când conexiunea este slabă sau apar întreruperi.
Об этом уроке
Этот урок из курса английского для продаж посвящен решению телефонных проблем и правильному использованию времени Past Continuous. Вы выучите ключевую лексику для общения с клиентами при плохой связи или прерываниях.