The Ghost in the Org Chart

Josh, Rachel, and Brandon are sitting in a glass-walled meeting room in Austin, Texas, looking at a large digital screen displaying their strategic account plan for Apex Logistics.

The Ghost in the Org Chart

True or false?

Marcus Vance is the main executive sponsor at Apex Logistics.

• True
• False

Rachel spoke with the procurement director in the European division last Tuesday.

• True
• False

David Miller bought five user licenses on a corporate credit card.

• True
• False

The team found out about the new purchase through an official email from Marcus Vance.

• True
• False

Josh wants the team to update the account strategy before tomorrow's meeting.

• True
• False

Listen again and complete the sentences

• Brandon: That's right. The relationship health is looking really strong. He loves the value delivered so far, and we don't have any ____ on the core software licenses.
• Josh: Excellent. But what about the whitespace in their European division? We haven't sold anything there yet, and it's our biggest ____ for the year.
• Josh: Well, that changes everything. Our whitespace isn't empty anymore; it's a goldmine. Let's call him right now and set up a ____ .
• Rachel: I can't believe we found our own ____ hiding in the billing database.
• Brandon: That's the best surprise we've had all month. Let's make sure we update the ____ before our meeting tomorrow.

Sources: photo by Kampus Production on Pexels