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Practise the new words
Exerciții: Termeni de mediere. Alegi cuvintele potrivite pentru a descrie corect situațiile de mediere și rezolvare a neînțelegerilor.
Упражнения: Термины медиации. Вы выбираете подходящие слова, чтобы правильно описать ситуации разрешения споров и непонимания.

Choose the right word
- Instead of [bottling things up / smoothing things over / clearing the air] , you should express your concerns openly in Boston.
- Our manager tried to [bury the hatchet / smooth things over / mediate] after the heated argument in New York.
- We need an impartial person to [mediate / defuse tension / clear the air] the dispute between the Dallas and Austin teams.
- Let us have an open conversation to [clear the air / bottle things up / bury the hatchet] before our quarterly review in Seattle.
- It is time for both sides to [bury the hatchet / air grievances / smooth things over] and work together in London.
- Even though he brings high revenue, his toxic attitude makes him a [high-maintenance rep / toxic high performer / lone wolf] in our Chicago branch.
- People taking phone calls on speaker in the office is my biggest [pet hate / team friction / conflict talk] in San Francisco.
- That [high-maintenance rep / lead hoarder / prima donna] in Miami needs constant reassurance from management.
- Constant arguments over territory create severe [team friction / passive aggression / personality clash] in Atlanta.
- A well-timed joke helped to [defuse tension / hold a grudge / undercut colleagues] during the tense negotiation in Philadelphia.
- We must engage in constructive [conflict talk / turf war / deal sandbagger] to resolve our differences in Boston.
Sources: photo by freestocks.org on Pexels
Despre această lecție
Acest curs de engleză pentru vânzări ajută managerii din Chișinău și regiune să gestioneze echipe performante. Vei învăța să discuti probleme delicate cu directorii de conturi.
Об этом уроке
Этот курс английского для продаж помогает менеджерам в Кишиневе и регионах управлять эффективными командами. Вы научитесь обсуждать деликатные проблемы с ключевыми клиентами.