Speak and write
Exersare: Roluri și emailuri. Scrii un mesaj profesional pentru aplanarea unui conflict legat de lead-uri și exersezi comunicarea eficientă.
Практика: Роли и письма. Вы пишете профессиональное сообщение для урегулирования конфликта из-за лидов и практикуете эффективное общение.
Resolving Team Conflict
Role-play a conversation with a colleague in Boston or Chicago who is acting as a deal sandbagger and hoarding leads. Address the issue professionally using conflict talk and aim to clear the air.
• Acknowledge the team friction without attacking the person directly.
• Use active listening to understand why they are bottling things up.
• Propose a clear solution regarding territory carve-outs and decision rights.
• Agree to bury the hatchet and improve future collaboration.
Email to a Difficult Colleague
Write an email (60–100 words) to a peer in the New York office who keeps on undercutting your team and stealing leads. Ask for a brief meeting to clear the air and defuse tension.
• Keep a professional and objective tone without showing anger.
• Focus on specific actions rather than personality clashes.
• Suggest a concrete time and place for a face-to-face chat.
Despre această lecție
Acest curs de engleză pentru vânzări ajută managerii din Chișinău și regiune să gestioneze echipe performante. Vei învăța să discuti probleme delicate cu directorii de conturi.
Об этом уроке
Этот курс английского для продаж помогает менеджерам в Кишиневе и регионах управлять эффективными командами. Вы научитесь обсуждать деликатные проблемы с ключевыми клиентами.