Listening: Embracing the Mess
Audiție: discursul despre eliminarea toxicității. Asculți prezentarea unui vicepreședinte de vânzări și verifici prin exerciții de ascultare cum se construiește o cultură a sprijinului reciproc.
Аудирование: выступление об устранении токсичности. Прослушайте презентацию вице-президента по продажам и проверьте понимание с помощью упражнений на аудирование о построении поддержки.
Embracing the Mess
Laura, the VP of Sales at an enterprise software firm in Austin, Texas, is giving the opening keynote at the annual sales kickoff event in front of two hundred account executives and sales managers.
Embracing the Mess
True or false?
Laura's laptop actually broke right at the start of her presentation.
- True
- False
The tech company's kickoff event took place in Austin, Texas.
- True
- False
Laura believes that leaders should always pretend they never make mistakes.
- True
- False
She wants the team to replace the blame culture with psychological safety.
- True
- False
The new celebration ritual should focus only on popping champagne after a win.
- True
- False
Listen again and complete the sentences
- Laura: What we need across every single regional team is true psychological safety, where ____ replaces our old, toxic blame culture.
- Laura: Instead of hiding our mistakes in fear of being shot down by management, we need open ____ during our weekly reviews.
- Laura: We'd rather build a sustainable ____ framework that rewards collaboration, peer mentoring, and mutual respect above individual ego.
- Laura: What if we actually created a proper ____ where people genuinely feel heard, even when their forecasts turn out to be completely wrong?
- Laura: Let's make sure that our new ____ isn't just about popping champagne after a win, but also about analysing why a promising deal fell apart.
Sources: photo by Pavel Danilyuk on Pexels
Despre această lecție
Acest curs de engleză pentru directorii de vânzări și key account manageri din Moldova transformă comunicarea profesională la nivelul B2-C1. Vei învăța să gestionezi echipe mari folosind structuri gramaticale avansate și un vocabular nativ.
Об этом уроке
Этот курс английского для директоров по продажам и ключевых менеджеров в Молдове выводит профессиональное общение на уровень B2-C1. Вы научитесь управлять крупными командами, используя продвинутые грамматические структуры и живой словарный запас.