Listening: The Boston-London Confusion
Audiție: Confuzia dintre Boston și Londra. Asculți un dialog real despre o programare confuză și rezolvi exerciții de ascultare pentru a înțelege detaliile unei discuții inițiale de vânzări.
Аудирование: Путаница между Лондоном и Бостоном. Вы послушаете реальный диалог о путанице со встречей и выполните задание по аудированию, чтобы понять детали вводного разговора о продаже.
The Boston-London Confusion
Kayla in London makes her first discovery call to Tom in Boston, but a hilarious mix-up emerges.
The Boston-London Confusion
Listen and choose the right answer
Why were both Kayla and Tom confused at the beginning of the call?
- They forgot what time zone they were in.
- Each was told the other person had requested the meeting.
- They spoke different languages.
Who actually set up the meeting between Kayla and Tom?
- Marcus and Sarah as a practical joke test
- Their company CEO
- An automated CRM system
What does Tom reveal about their current software?
- They are bankrupt and cannot pay.
- Their end user is quite happy with it.
- It breaks down every single day.
What do Kayla and Tom decide to do at the end of the call?
- Hang up immediately and report their colleagues.
- Pretend to close a deal and cc Marcus on an email to Brenda.
- Cancel all software projects permanently.
Listen again and complete the sentences
- Kayla: Good morning, Tom, I'm calling from London to set up our ____ and discuss your logistics software.
- Tom: Well, could you tell me how you usually find your ____ topics for new accounts?
- Kayla: I usually ask a ____ about their current situation to uncover needs right away.
- Tom: That's a very direct approach, but do you know what our main ____ are for this quarter?
- Kayla: I'm hoping you'll tell me so we can map the ____ and identify every stakeholder involved.
Sources: photo by cottonbro studio on Pexels
Despre această lecție
Acest curs de engleză pentru vânzări vă ajută să stăpâniți întrebările de descoperire și structurile indirecte în discuțiile cu clienții. Veți învăța să navigați prin procesul de achiziție și să identificați nevoile reale ale cumpărătorului.
Об этом уроке
Этот урок английского для продаж поможет вам уверенно использовать вопросы для выявления потребностей и косвенные структуры в общении с клиентами. Вы научитесь ориентироваться в процессе закупок и определять реальные запросы покупателя.