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Listening: The Napa Breakthrough

Audiție: Discuție în pauza de cafea. Ascultă un dialog real despre provocările dintr-un offsite de vânzări și rezolvă exerciții de ascultare pentru a înțelege nuanțele conversației dintre un CRO și un facilitator.

Аудирование: Обсуждение во время перерыва. Прослушайте аудиозапись разговора топ-менеджеров и выполните упражнения на понимание деталей беседы между директором по доходам и приглашенным фасилитатором.

The Napa Breakthrough

Molly (CRO) and Tyler (Facilitator) talk during the morning coffee break on day two of the sales leadership offsite in Napa.

Listening: The Napa Breakthrough — The sales leadership offsite

The Napa Breakthrough

Listen and choose the right answer

What is Molly's main complaint about the regional VPs at the start of the break?

  • They are arriving late to every session.
  • They each have a completely different version of the strategic plan.
  • They refuse to look at the pre-reading pack.

What does Tyler propose doing right after the break?

  • Having each regional VP write their entire strategy in one sentence
  • Cancelling the rest of the offsite and going home
  • Firing Marcus and Sarah for arguing

How do the eight index cards turn out in the end?

  • They all contain completely contradictory ideas.
  • They are all left completely blank.
  • They all contain the exact same sentence about enterprise accounts.

What does Tyler say about the one-sentence exercise?

  • It forces them to strip away corporate jargon and fluff.
  • It takes too much time to explain.
  • It is only useful for junior managers.

Listen again and complete the sentences

  • Molly: Tyler, I'm at my wits' end with this ____ . Every regional VP has a totally different version of our strategic plan.
  • Tyler: I noticed they tend to ____ as soon as we mention international expansion. They just love their own pet projects.
  • Tyler: That's a smart move. Let me ____ around the plan gap instead of individual quotas.
  • Molly: Will that help us ____ ? Right now, it feels like we're miles apart on our revenue mix.
  • Tyler: Trust the process, Molly. We're going to break them into breakout groups to pressure-test the ____ .

Sources: photo by August de Richelieu on Pexels

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Acest curs de engleză pentru directorii de vânzări și CRO-uri din Chișinău abordează strategii avansate de conducere a discuțiilor de business. Veți învăța să faceți framing, steering și să ajungeți la un consens clar.

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Этот курс английского языка для директоров по продажам и CRO в Кишиневе охватывает продвинутые стратегии ведения деловых дискуссий. Вы научитесь формулировать вопросы (framing), направлять обсуждение (steering) и приходить к четкому консенсусу.

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