Listening: The Napa Breakthrough
Audiție: Discuție în pauza de cafea. Ascultă un dialog real despre provocările dintr-un offsite de vânzări și rezolvă exerciții de ascultare pentru a înțelege nuanțele conversației dintre un CRO și un facilitator.
Аудирование: Обсуждение во время перерыва. Прослушайте аудиозапись разговора топ-менеджеров и выполните упражнения на понимание деталей беседы между директором по доходам и приглашенным фасилитатором.
The Napa Breakthrough
Molly (CRO) and Tyler (Facilitator) talk during the morning coffee break on day two of the sales leadership offsite in Napa.

The Napa Breakthrough
Listen and choose the right answer
What is Molly's main complaint about the regional VPs at the start of the break?
- They are arriving late to every session.
- They each have a completely different version of the strategic plan.
- They refuse to look at the pre-reading pack.
What does Tyler propose doing right after the break?
- Having each regional VP write their entire strategy in one sentence
- Cancelling the rest of the offsite and going home
- Firing Marcus and Sarah for arguing
How do the eight index cards turn out in the end?
- They all contain completely contradictory ideas.
- They are all left completely blank.
- They all contain the exact same sentence about enterprise accounts.
What does Tyler say about the one-sentence exercise?
- It forces them to strip away corporate jargon and fluff.
- It takes too much time to explain.
- It is only useful for junior managers.
Listen again and complete the sentences
- Molly: Tyler, I'm at my wits' end with this ____ . Every regional VP has a totally different version of our strategic plan.
- Tyler: I noticed they tend to ____ as soon as we mention international expansion. They just love their own pet projects.
- Tyler: That's a smart move. Let me ____ around the plan gap instead of individual quotas.
- Molly: Will that help us ____ ? Right now, it feels like we're miles apart on our revenue mix.
- Tyler: Trust the process, Molly. We're going to break them into breakout groups to pressure-test the ____ .
Sources: photo by August de Richelieu on Pexels
Despre această lecție
Acest curs de engleză pentru directorii de vânzări și CRO-uri din Chișinău abordează strategii avansate de conducere a discuțiilor de business. Veți învăța să faceți framing, steering și să ajungeți la un consens clar.
Об этом уроке
Этот курс английского языка для директоров по продажам и CRO в Кишиневе охватывает продвинутые стратегии ведения деловых дискуссий. Вы научитесь формулировать вопросы (framing), направлять обсуждение (steering) и приходить к четкому консенсусу.