Words you know: complete the sentences

falls · open-ended question · renewal · discovery meeting · probing question

• During the sales call, we used a ____ to understand the buyer's real problems in Chicago.
• Always start with an ____ like 'What are your main challenges this quarter?'
• Then follow up with a ____ to get more details about their budget in Boston.
• Can you check if the renewal date ____ next week in Seattle?
• The client is worried about their subscription ____ in the London branch.

Remember: Question forms: subject and object questions

• [Who called Laura yesterday? / Who did call Laura yesterday?] (about the account in Boston)
• What [did Sean discuss / discussed Sean] with the client in Chicago?
• [Which manager signed the contract? / Which manager did sign the contract?] for the Dallas portfolio?
• Who [did you meet / met you] at the office in New York?

Remember: Indirect questions

• Could you tell me [where the meeting is / where is the meeting] in London?
• Do you know [how much the software costs / how much does the software cost] for our Boston branch?
• I wonder if [you can help me / can you help me] with this Seattle client.
• Could you explain [why the price increased / why did the price increase] in Chicago?

Sources: photo by Mary Taylor on Pexels