Words you know: complete the sentences

quick wins · contract commitment · bottlenecks · spot exposure · rate volatility

• The dispatcher managed high ____ during the winter storms in Chicago.
• We secured a long-term ____ with the shipper in Boston.
• Extreme ____ in the spot market worried the manager in Atlanta.
• The new supervisor sought ____ to impress the executives in New York.
• Severe highway construction created major ____ near Philadelphia.

Remember: Contrast and concession

• ___ the severe weather in Chicago, the truck arrived on time. [Despite / Although]
• ___ we submitted the proof of loss, the carrier delayed the payment. [Although / Despite]
• ___ the broker tried to resolve the issue, the shipper remained unsatisfied. [Much as / In spite of]
• The team worked hard, ___ they missed the nine-month window. [nevertheless / whereas]

Remember: Unreal past

• It is high time we ___ a formal claim for the lost shipment in Dallas. [filed / file]
• The dispatcher acted as if she ___ handling claims in New York for years. [had been / is]
• Suppose the carrier ___ to pay the invoice in Los Angeles, what would we do? [refused / refuses]
• I would rather you ___ the supporting documents before Friday in Boston. [sent / send]

Sources: photo by DΛVΞ GΛRCIΛ on Pexels