Words you know: complete the sentences

chain reaction · micromanaging · unravel · autonomy · empowerment

• Giving drivers more ____ in route planning improves retention at our Chicago terminal.
• Constant ____ by the operations manager in Boston caused three senior dispatchers to resign.
• Driver ____ programs in Seattle have successfully reduced turnover across our flatbed fleet.
• A single late delivery triggered a damaging ____ of missed appointments across three states.
• One bad broker can quickly ____ weeks of hard work on a complex multi-stop project.

Remember: Verb + object + infinitive (let / make / help / allow / expect / encourage / persuade / enable)

• Our manager in Chicago let the senior dispatcher [work remotely / working remotely] from Seattle.
• The freight broker persuaded the carrier in Atlanta [to accept / accept] the lower rate.
• Bad communication made the driver in Dallas [miss / to miss] the morning pickup.
• New software enabled our team in Boston [to process / process] loads twice as fast.

Remember: Future in the past (was going to, was about to, would, was supposed to, was to)

• The truck in Denver [was supposed to / is supposed to] arrive at the warehouse by noon yesterday.
• Our team [was about to / is about to] cancel the load when the broker finally called back from New York.
• The dispatcher knew that the driver [would / will] encounter heavy traffic in Chicago.
• We [were going to / are going to] book the load in Philadelphia before the rate changed.

Sources: photo by PNW Production on Pexels