Waiting on a Door in Chicago

Ryan calls Brittany, the broker, to report that his driver has been stuck at a cold storage facility in Chicago for six hours without being loaded.

Waiting on a Door in Chicago

Listen and choose the right answer

How long has the driver been waiting at the facility when Ryan calls?

• For two hours
• For six hours
• For the whole afternoon

What has Ryan been doing all morning?

• Calling the receiver without getting answers
• Driving another truck to Chicago
• Arguing with the driver on the phone

What does the geofence data reveal according to Brittany?

• The truck left the facility early.
• The driver missed his appointment slot.
• The receiver has been sending other carriers away all week.

How does Brittany react at the end of the conversation?

• She refuses to pay any detention.
• She takes Ryan's side and agrees to bill the shipper.
• She tells Ryan to call back tomorrow.

Listen again and complete the sentences

• Brittany: Did the driver get a ____ on the gate log when he arrived at the guard shack?
• Ryan: Yes, he did, and we have the exact ____ and proof of waiting right here on our dashcam.
• Brittany: Send that over to me right now so I can ____ a charge if they try to deny our detention invoice.
• Ryan: I'm sending the screenshots and our ____ over to your email as we speak.

Sources: photo by 112 Uttar Pradesh on Pexels