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Practise the new words

Exerciții de vocabular: Soluții pentru conflicte. Verifică-ți cunoștințele de vocabular legat de plângeri și mediere. Completează propozițiile pentru a reține termenii folosiți în spitalele internaționale.

Лексические упражнения: Решения для конфликтов. Проверьте свои знания лексики, связанной с жалобами и медиацией. Заполните предложения, чтобы запомнить термины, используемые в международных больницах.

Practise the new words — Difficult colleagues

Choose the right word

  • We had an ___ in the staff room to discuss scheduling issues at Johns Hopkins. [informal conversation / formal complaint / mediation]
  • She filed a ___ against the clinical director for workplace bullying. [formal complaint / mediation / bystander]
  • Human resources arranged a ___ session to resolve the dispute between the doctors. [toxic culture / mediation / eye-rolling]
  • He raised a formal ___ with hospital management regarding unfair shift allocations. [grievance / code of conduct / workplace conflict]
  • A ___ can severely damage patient care and staff mental health in surgical wards. [toxic culture / formal complaint / informal conversation]
  • As a medical ___, staying silent during bullying makes you part of the problem. [bystander / mediation / grievance]
  • It is important to ___ unacceptable behavior immediately during clinical rounds. [call out / snap at / lose your temper]
  • Every physician at Cleveland Clinic must follow the hospital's strict ___. [code of conduct / toxic culture / formal complaint]
  • Her frequent ___ during my presentation at UCLA showed a lack of respect. [eye-rolling / workplace conflict / bystander]
  • Under high stress in the ER, Dr. Vance tended to ___ at junior nurses. [snap at / call out / address behavior]
  • A consultant should never ___ during a disagreement with the nursing staff. [lose your temper / informal conversation / code of conduct]
  • Effective communication training helps prevent ___ in busy hospital departments. [workplace conflict / formal complaint / mediation]

Sources: photo by Nothing Ahead on Pexels

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Acest curs online este conceput special pentru medici seniori, consultanți și rezidenți care lucrează în medii spitalicești exigente. Veți învăța să comunicați eficient și să gestionați conflictele profesionale în limba engleză.

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