The Senior Surgeon's Habits

Joe and Samantha, two surgical residents at Boston General Hospital, take a short coffee break in the staff lounge and discuss their difficult supervisor.

The Senior Surgeon's Habits

Listen and choose the right answer

What specific habit of Dr. Henderson frustrates Joe the most at the beginning?

• He arrives late for surgeries.
• He will keep interrupting during case presentations.
• He refuses to delegate tasks to residents.

How does Samantha initially feel about talking directly to Dr. Henderson?

• She thinks it is a great and easy idea.
• She is willing to do it herself immediately.
• She is afraid it might risk her career.

Where does Joe have his conversation with Dr. Henderson?

• In the surgical suite office during lunch.
• In the hospital cafeteria in the evening.
• In the main lobby during morning rounds.

What was Dr. Henderson's surprising reaction to Joe's feedback?

• He lost his temper and threatened mediation.
• He was genuinely shocked and thanked Joe.
• He filed a formal grievance against Joe.

Listen again and complete the sentences

• Samantha: That's blatant ____ , and his condescending remarks are creating a genuinely toxic culture in our department.
• Joe: Yesterday he was completely ____ of my intraoperative findings and made that abrasive sound right in front of the students.
• Samantha: He's just very ____ by nature, but we really need to raise concerns before this disruption affects patient safety.
• Joe: Have you ever tried to have a word with him privately about his ____ ?
• Joe: Well, someone has to ____ like that, otherwise he'll never change his ways.

Sources: photo by RDNE Stock project on Pexels