Listening: The Missing Client in Seattle
Audiție: Clientul pierdut din Seattle. Asculți o discuție despre un furnizor schimbat și răspunzi la întrebări de înțelegere. Această lecție de engleză îți testează atenția la detalii în scenarii reale.
Аудирование: Потерянный клиент в Сиэтле. Прослушайте разговор о смене поставщика и ответьте на вопросы на понимание. Этот урок английского языка проверяет ваше внимание к деталям в реальных деловых сценариях.
The Missing Client in Seattle
Ashley and Andrew discuss why Nexus Corp decided to switch suppliers after five years.
The Missing Client in Seattle
Listen and choose the right answer
Why did Nexus Corp switch suppliers according to the phone call?
- Because a rival offered them a fifty percent discount
- Because nobody from the office had visited them in two years
- Because customer service insulted their purchasing manager
What was Andrew's initial guess about the lost client?
- A rival must have undercut their prices
- The client went bankrupt
- The delivery trucks were too slow
What condition did the client give for potentially returning?
- A fifty percent refund on all past invoices
- An apology letter published in the newspaper
- An invitation to a proper lunch with Ashley
How did Ashley describe their past management of this account?
- They managed every single detail perfectly
- They took the client's loyalty for granted
- They called the client every single morning
Listen again and complete the sentences
- Ashley: Andrew, did you see the email from Nexus Corp? They just decided to ____ .
- Andrew: You're joking! Nexus is our absolute ____ in the entire Pacific Northwest.
- Andrew: A ____ must have offered them a much lower price to undercut us.
- Andrew: They couldn't have just left for no reason without giving any ____ .
- Ashley: We definitely took their ____ for granted and started to neglect them.
Sources: photo by Kampus Production on Pexels
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