Skip to the content
Page 7 of 14

Practise the new words

Exersarea vocabularului nou. Alegi cuvântul corect pentru a completa fraze despre servicii proaste și rezolvarea disputelor. Întărești cunoștințele acumulate anterior prin practică.

Практика новых слов. Вы выбираете подходящие слова для завершения фраз о плохом сервисе и решении споров. Вы закрепляете полученные знания на практике.

Practise the new words — Writing a formal complaint

Choose the right word

  • If the store ignores you, contact the [ombudsman / enthusiast / gear] to resolve the dispute.
  • Please quote your [reference number / midlife / backseat] in all correspondence with Austin Motors.
  • As a [goodwill gesture / road trip / car sickness] they offered a free voucher.
  • We expect a [prompt response / faulty goods / uproot] within forty-eight hours.
  • Put your grievances [in writing / to be into / to blast music] before sending it to London.
  • Customers have the right [to request a refund / to borrow / to uproot] if items arrive broken.
  • The quality of the sofa was [unsatisfactory / into / out of pocket] when it arrived in Seattle.
  • Make sure [to address a letter / to borrow / to blast] to the head office in New York.
  • Take time [to draft / to uproot / to borrow] your complaint carefully.
  • Maintain a [polite but firm tone / backseat / gear] throughout the message.
  • The shop sold me [faulty goods / goodwill gesture / reference number] that broke immediately.
  • I refuse [to be out of pocket / to be into / to uproot] for their manufacturing mistakes.

Sources: photo by Nothing Ahead on Pexels

Despre această lecție

Descoperă cum să transformi furia într-o plângere oficială eficientă în limba engleză. Acest curs te ajută să obții rezultate reale de la companii.

Mai multe despre această lecție →

Об этом уроке

Узнайте, как превратить злость в эффективную официальную жалобу на английском языке. Этот курс поможет вам добиться реальных результатов от компаний.

Подробнее об этом уроке →

Next lessons

All Upper-Intermediate lessons →