Who's Who in Trucking

Amber: Welcome to our dispatch training portal. Let's review the key terms.

Noah: Here is the shipper, who is the company that sends the cargo from the warehouse.

Rachel: And here is the receiver, which is the facility where our local driver drops off the trailer.

Amber: Don't forget the broker, who is the middleman that posts the load on the load board.

Noah: What about the carrier? That's the fleet which moves the freight across the road.

Rachel: Look at the last entry on the page. It says 'the dispatcher — the person who knows everybody and fixes every ETA problem.'

Amber: That's our job description in one sentence!

Read again and choose the right answer

Who sends the cargo from the warehouse according to Noah?

• The shipper
• The broker
• The driver

What is the receiver?

• A phone number
• The facility where the driver drops off the trailer
• An online load board

What does the broker do?

• Drives the truck
• Posts the load on the load board
• Signs bills of lading at the dock

How is the dispatcher described in the last entry?

• The person who knows everybody and fixes ETA problems
• The driver who stays on the road
• The supplier who grows potatoes

Sources: photo by cottonbro studio on Pexels