Words you know: complete the sentences

overnight desk · furious · emergency line · exhausted · relieved

• After driving for eleven hours through a heavy storm in Ohio, the truck driver was completely ____ .
• The broker was ____ when the driver arrived late without giving any notice.
• We were extremely ____ when the missing high-value cargo was finally located.
• If a truck breaks down at 3 AM, our ____ in Denver handles the rescue operation.
• The carrier operates an ____ that shippers can call for urgent updates after hours.

Remember: Adjectives: -ed and -ing

• The onboarding call was very [interesting / interested] for our remote team.
• The broker felt [frustrating / frustrated] when the shipment was delayed.
• These shipping requirements are extremely [confusing / confused] to read.
• We are [interesting / interested] in bidding on your contract freight.

Remember: Gradable and extreme adjectives

• The dispatcher was [absolutely / very] furious when the tender was rejected.
• The weather in Boston is [extremely / absolutely] cold today.
• The layout of this customer portal is [absolutely / very] brilliant.
• Our home terminal in Chicago is [very / absolutely] big.

Remember: Past habits: used to, would

• We [used to / would] have a terminal in Philadelphia, but we closed it last year.
• Every Friday, the account manager [would / used to be] send us a weekly forecast.
• I [used to / would] work on the graveyard shift, but I changed roles.
• When we started, our dispatchers [would / used to be] call drivers manually for every update.

Remember: Be used to / get used to

• It took our remote team three weeks to [get used to / be used to] using the new customer portal.
• Our night dispatchers [are used to / used to] working the graveyard shift.
• You will soon [get used to / be used to] the strict shipping requirements of this client.
• She [is used to / used to] dealing with furious truck drivers, so she handled the call calmly.

Sources: photo by Tirachard Kumtanom on Pexels