Incident Report: Load #7892

EAGLE TRANSPORT INC. - MAINTENANCE & DELIVERY REPORT

Date: November 14
Truck: Freightliner Cascadia #312
Driver: Steve
Dispatcher: Brittany
Receiver: Apex Distribution Center, Denver

Incident Summary:
At 08:30 AM, Steve was driving on I-80 when a tire blowout occurred on the trailer. First, he turned on his hazard lights, then he safely pulled over to the shoulder. Although it was cold and windy, he placed his safety triangles behind the rig without delay.

Roadside Assistance:
Brittany called roadside assistance from the home office in Chicago. A local mechanic arrived in forty minutes with a new tire. The mechanic worked fast, and the repair took only thirty minutes.

Result:
Steve got back on the road immediately. Although he lost precious time, he arrived at the warehouse dock right on time for his 01:00 PM appointment. The forklift unloaded the cargo quickly. Surprisingly, the receiver manager called Brittany later to say thank you for the professional driver and the on-time delivery.

Read again and choose the right answer

What happened to Steve's truck on I-80?

• An engine problem
• A tire blowout
• A broken loading dock door

What did Steve do first after the incident?

• He walked to the warehouse
• He turned on his hazard lights
• He called the receiver

Did Steve miss his appointment at the warehouse?

• Yes, he was three hours late
• No, he arrived on time
• He canceled the delivery

Who called Brittany after the delivery?

• The receiver manager
• The mechanic from Denver
• The insurance company

Sources: photo by Sora Shimazaki on Pexels