The Dallas Terminal Crisis

Ashley confronts Andrew in his office after reviewing the findings of the internal investigation at the Dallas terminal.

The Dallas Terminal Crisis

Listen and choose the right answer

What specific issue did Ashley discover in the Dallas terminal report?

• Falsified logs
• Unpaid freight bills
• Broken refrigeration units

Why didn't Andrew investigate the problem when he first noticed it?

• He was on vacation in Austin.
• The previous owner told him to stay quiet.
• He lacked the necessary software tools.

How does Ashley describe the impact on their insurance and legal standing?

• It improves their litigation funding.
• It puts excess coverage at risk.
• It lowers their premium rates immediately.

What is the board currently discussing regarding Andrew's future?

• Promoting him to chief executive officer
• Sending him to leadership training in Seattle
• Whether he should resign in disgrace or face termination

Listen again and complete the sentences

• Ashley: You could at least have launched an internal investigation instead of letting it drag on. This is a massive ____ .
• Ashley: You should have known better than to ____ . A governance failure of this scale puts our entire excess coverage at risk.
• Andrew: Look, I didn't want to hide problems from you. But the previous owner literally told me to ____ .
• Ashley: That's unbelievable. You should have blown the ____ immediately instead of caving to his demands.
• Ashley: It's not about judging, Andrew. It's about accountability. This creates a terrible ____ across all our terminals.

Sources: photo by RDNE Stock project on Pexels