The VIP Protocol Crisis

Joe, the medical director, and Samantha, a senior physician at Boston General Hospital, discuss the chaotic admission of a celebrity patient with chest pain.

The VIP Protocol Crisis

Listen and choose the right answer

What is Samantha's opinion regarding the actor's personal physician?

• She believes he is an excellent cardiologist.
• She thinks he is making things worse and has no admitting privileges.
• She wants him to take over the emergency surgery.

What irony does Samantha point out regarding the VIP treatment?

• It cured the actor instantly.
• It delayed his proper cardiac evaluation.
• It pleased the media and the press office.

What decision does Joe finally make after talking with Samantha?

• To transfer the actor to another hospital.
• To grant all the demands of the actor's personal doctor.
• To back Samantha in canceling the absurd privileges and treating him normally.

What medical issue was discovered once standard care was applied?

• A severe vessel occlusion requiring emergency catheterization.
• A mild case of seasonal influenza.
• Nothing abnormal was found.

Listen again and complete the sentences

• Joe: His personal physician is threatening to pull him out unless we grant ____ immediately.
• Joe: That's true, but the press office is panicking because his ____ is causing a riot outside the private wing.
• Samantha: Ironically, all this ____ nonsense has completely delayed his proper cardiac evaluation.
• Joe: Management was hoping we'd bend the rules to avoid any negative ____ .
• Samantha: From a legal standpoint, that would be a catastrophic ____ .

Sources: photo by Tima Miroshnichenko on Pexels