Listening: The Dog-Walking App Discovery Call
Audiție: discuție cu un client. Asculți o conversație reală între un designer și fondatorul unei aplicații, exersând înțelegerea detaliilor prin întrebări de verificare.
Аудирование: разговор с клиентом. Вы послушаете аудиозапись беседы на английском языке и ответите на вопросы, чтобы проверить понимание целей проекта.
The Dog-Walking App Discovery Call
Kayla from a Boston UX studio is talking on Zoom with Tom, the founder of a pet care startup, about their existing mobile app.
The Dog-Walking App Discovery Call
Listen and choose the right answer
What is Tom's main business goal for the redesign?
- To increase bookings by thirty percent before winter
- To build a brand new website for desktop users
- To hire an in-house development team in Boston
What surprising thing does Tom admit during the call?
- He has never spoken to a single user of his app
- He used to work as a professional UX designer
- He doesn't want any help from Kayla's studio
Who makes the final decisions on feature priorities?
- The previous agency
- Tom himself
- The in-house team
What does Kayla suggest they do before touching any screens in Figma?
- Change the launch date to next year
- Uncover the underlying problem and interview users
- Double the budget range for the project
Listen again and complete the sentences
- Kayla: Hi Tom, thank you for taking the time to join this ____ with me today.
- Kayla: Could you tell me what your main ____ is for this new redesign?
- Kayla: That sounds like a clear target, but do you know who uses your ____ most?
- Tom: I make all final decisions here because we don't have an ____ yet.
- Kayla: Have you ever spoken directly to any of your ____ about their pain points?
Sources: photo by Diva Plavalaguna on Pexels
Despre această lecție
Această lecție ajută designerii din Moldova să stăpânească engleza profesională pentru apelurile de descoperire cu clienții. Vei învăța cum să pui întrebări politicoase și să conduci o discuție eficientă despre proiecte digitale.
Об этом уроке
Этот урок помогает дизайнерам из Молдовы уверенно использовать профессиональный английский на созвонах с клиентами. Вы научитесь вежливо задавать вопросы и эффективно обсуждать цифровые проекты.